Retail Team Member - Party & Event Host

Event Coordination

• Plan and coordinate multiple events including children’s birthday parties and other craft classes.
• Create and implement party add-ons such as goody bags, balloons, etc. to company standards.
• Communicate with clients and store team members regarding events.
• Adjust plans and events based on client feedback and needs.
• Create backup or emergency plans as needed.
• Ensure client satisfaction for scheduled events.

Customer Experience

• Help customers shop, locate products, and provide solutions.
• Provide fast and friendly checkout experience.
• Educate customers on Rewards program and Private Label Credit Cards and complete enrollments.
• Engage customers on benefits of Rewards program and Private Label Credit Cards.
• Participate in Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Support shrink and safety programs.
• Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.

Operational Tasks

• Set up, break down, and clean before and after each event.
• Complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed.
• Perform operational tasks including truck unload, merchandise duties, and maintaining store recovery standards as needed.

Physical Requirements

• Ability to remain standing for long periods of time.
• Ability to move throughout the store.
• Regular bending, lifting, carrying, reaching, and stretching.
• Lift heavy boxes and access high shelves by ladder or similar equipment.