Retail Team Member - Events Coordinator

Event Coordination

• Coordinate and facilitate events (including kids birthday parties) within a Michaels store.
• Create backup or emergency plans to be executed as needed.
• Ensure client satisfaction for scheduled events.
• Set up, break down, and clean before and after each event.

Customer Service

• Help customers shop, locate products, and provide them with solutions.
• Provide fast and friendly checkout experience.
• Educate customers on Rewards program and Private Label Credit Cards and complete enrollments.
• Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments.
• Complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed.

Operational Tasks

• Complete operational tasks including truck unload, merchandise duties, and maintaining store recovery standards as needed.
• Unload and stock shopping carts.
• Perform store in-stock optimization (SISO) and AD set duties as assigned.
• Support shrink and safety programs.

Physical Requirements

• Ability to remain standing for long periods of time.
• Ability to move throughout the store.
• Regular bending, lifting, carrying, reaching, and stretching.
• Lift heavy boxes and access high shelves by ladder or similar equipment.