Retail Events Coordinator

Event Coordination

• Coordinate multiple events including children’s birthday parties and other craft classes or events.
• Create and implement party add-ons such as goody bags, balloons, etc. to company standards.
• Communicate events with clients and store team members.
• Adjust plans and events based on client’s feedback and needs.
• Create backup or emergency plans to be executed as needed.
• Ensure client satisfaction for scheduled events.

Customer Experience

• Help customers shop, locate products, and provide them with solutions.
• Provide fast and friendly checkout experience.
• Educate customers on Rewards program and Private Label Credit Cards and complete enrollments.
• Engage customers on benefits of Rewards program and Private Label Credit Cards.
• Complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed.
• Support shrink and safety programs.
• Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.
• Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members.

Operational Tasks

• Complete operational tasks including truck unload, merchandise duties, and maintaining store recovery standards as needed.
• Set up, break down, and clean before and after each event.