Retail Team Leader - Part Time

Primary Responsibility

Assist store management with the execution of daily operations of a retail store, excluding personnel issues.

Job Functions

• Assist store management with the following job functions.
  • General operations, including acquisition, display, and sale of merchandise to include rotation of goods, pricing, adequate inventory, etc.
  • Performing administrative and clerical duties of store operations. Providing sales reports and accurate retail information on a timely basis.
  • Overseeing all personnel, clients and volunteers assigned to the retail store.
  • Directing training.
  • Enforcing store procedures and GIWM policies on a day-to-day basis.
  • Ensuring grounds and building are properly maintained. Reporting need for repairs and recommending replacement as necessary.
  • Enhancing security and loss prevention.
  • Ensuring safety compliance for all OSHA/MIOSHA requirements, and GIWM safety regulations are adhered to.
• Performing job functions of a Lead Cashier, Retail Associate, as required.

Education

High school diploma or equivalent preferred. Experience: Minimum of one year experience in retail operations required.

Work Conditions

• Inside generally 100%, however, may include outside work on occasion.
• Moderate emotional effort.
• Work environment occasionally hectic with occasional high stress.
• Short deadlines requiring some overtime.
• Weekends and holidays required.
• Available and on call for emergency situations at stores.
• Use of personal vehicle to conduct agency business, as needed.
• Some travel required for off-site meetings and coverage at other stores.

Core Competencies

• Demonstrate accuracy with accounting and book keeping.
• Handle customer complaints in a courteous and responsible manner.
• Must be able to provide positive internal and external customer relations and to easily interact and work with individuals referred for training.
• Demonstrate ability to think independently in supervisor's absence.
• Meet production goals.
• Demonstrate quality control and accuracy with sorting and pricing guidelines.
• Kaizen principles: follow 6S Checklist, procedures, signage and layout.
• Maintain a good driving record, valid insurance, valid driver license.
• Maintain a valid powered industrial truck license, when required.