Part Time Retail Team Leader
About the role
New Balance is a brand founded in 1906 committed to empowering individuals through sport and community engagement. The company fosters a culture of inclusivity and innovation, encouraging its associates to take bold actions and shape the future.
Job Mission
As part of the New Balance Retail Leadership Team, part-time Retail Team Leads assist with duties such as opening/closing the store, driving results, operational duties, and delivering a world-class experience for guests. They lead by example through New Balance's Core Competencies.
Major Responsibilities
- Be a positive leadership presence on the sales floor while communicating and coaching professionally with all associates
- Be results-driven in achieving store key performance indicators through training and development of associates
- Aid the store manager in creating schedules and leading floor moves
- Deliver a great guest experience using the GUEST service model
- Operate soundly, managing store openings/closings, inventory control, and operational procedures
- Engage in recruiting, interviewing, and hiring top talent
- Follow safety and reporting regulations, including proper lifting procedures
Requirements for Success
- Must be 18 years of age or older
- Two years' retail supervisory experience preferred
- High school diploma or equivalent educational experience
- Demonstrated leadership ability
- Strong customer service and verbal communication skills
- Willingness to work a flexible schedule, including weekends and holidays
- Ability to lift up to 50 lbs. with assistance if necessary
Qualifications
- High school diploma or equivalent
- Two years' retail supervisory experience
- Strong leadership and customer service skills
- Flexible schedule availability
Skills
- Leadership
- Customer Service
- Verbal Communication
- Safety Regulations
- Flexibility and Adaptability
Benefits
- Comprehensive traditional benefits package including medical, dental, vision, life insurance, and 401K
- Mentorship programs and online learning courses
- $1,000 lifestyle reimbursement annually
- 4 weeks of vacation, 12 holidays, and generous parental leave
- Medical, dental, and vision insurance for temporary associates
- 401k, short-term disability, and $300 lifestyle reimbursement for part-time associates
Pay and Schedule
- Pay range: $19.75 - $24.65 - $29.60 hourly (actual base pay varies)
- Regular Associate Benefits: Medical, dental, vision, life insurance, 401K, and more
- Temporary Associate Benefits: Medical, dental, vision insurance, and $100 monthly student loan support
- Part Time Associate Benefits: 401k, short-term disability, $300 lifestyle reimbursement, and associate discount
Equal Opportunity Employer
New Balance is committed to providing equal opportunities for all current and prospective associates. The company takes affirmative action to ensure fair treatment and employment opportunities regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information, or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran, or other protected veteran.