Retail Team Leader

About the role

Work alongside store leadership to provide direction, communication, and training to execute daily action plans in line with Vera Bradley’s objectives and standards.

Responsibilities

• Set high standards and motivate the team to create The Experience
• Exceed sales goals, build store traffic, convert guests, interact with the product, and promote campaigns and contests to drive brand awareness and lasting customer relationships
• Act as a Brand Ambassador, consistently modeling and upholding Vera Bradley Core Values
• Aid in planning, implementing, and maintaining visual merchandising brand standards
• Assist with store operational duties including inventory, ordering, training, Fussy Matrix, emailing and calling guests, and opening/closing
• Act as a liaison between store associates and store leadership to foster a fun and collaborative work environment
• Maintain an awareness of loss prevention by supporting a culture of honesty and connecting the links between creating The Experience, store associate engagement, and shrink

Requirements

• High school graduate or equivalent
• Prior retail experience
• Prior management experience
• Prior experience in specialty retail
• Experience with retail POS system

Qualifications

• Strong desire and ability to serve customers and solve problems
• Desire and ability to lead, motivate, and promote a team environment
• Excellent interpersonal, written, and verbal communication skills
• Detail-oriented with the ability to manage multiple tasks simultaneously
• Polished, polite, and professional demeanor
• Ability to build and maintain good rapport with internal and external customers
• Flexible, adaptable, and able to work under pressure to meet deadlines in a fast-paced environment

Skills

• Dependable with open availability and flexible to work nights, weekends, and holidays
• Strong sensory skills such as good eyesight, good hearing, and dexterity
• Ability to consistently lift 10-35 lbs; occasionally lift up to 55 lbs with the ability to push or pull more than 55 lbs

Benefits

• Incentive eligible position, based on achievement of company and store metrics
• Opportunity to serve your community through volunteer time off
• Grossly employee discount on Vera Bradley products
• Opportunities for leadership development, skill development, and career advancement
• Holistic wellness program providing access to various financial, physical, and mental wellness experts
• DailyPay option for wage payment
• 401(k) with generous company match, immediate vesting (service and age requirement)
• Ancillary benefits including pet insurance, cell phone discount, employee referral bonus, and much more!

Pay

• Base Pay Range: $15.81 - $23.68
• Starting Pay: $18.00 USD

Schedule

• Varies based on store needs