Retail Team Leader

About the role

Work alongside store leadership to provide daily direction, communication, and training to execute daily action plans in alignment with Vera Bradley’s objectives and standards.

Responsibilities

• Set high standards and motivate the team to create The Experience
• Exceed sales goals, build store traffic, convert guests, interact with the product, and promote campaigns and contests to drive brand awareness and lasting customer relationships
• Act as a Brand Ambassador, consistently modeling and upholding the Vera Bradley Core Values
• Aid in planning, implementing, and maintaining visual merchandising brand standards
• Assist with store operational duties including inventory, ordering, training, Fussy Matrix, emailing and calling guests, and opening/closing
• Act as a liaison between store associates and store leadership to foster a fun and collaborative work environment
• Maintain an awareness of loss prevention by supporting a culture of honesty and connecting the links between creating The Experience, store associate engagement, and shrink

Requirements

• High school graduate or equivalent
• Prior retail experience
• Prior management experience
• Prior experience in specialty retail
• Experience with retail POS system

Qualifications

• Strong desire and ability to serve customers and solve problems
• Desire and ability to lead, motivate, and promote a team environment
• Excellent interpersonal, written, and verbal communication skills
• Detail-oriented with the ability to manage multiple tasks simultaneously
• Polished, polite, and professional demeanor
• Ability to build and maintain good rapport with internal and external customers
• Flexible, adaptable with the ability to work under pressure to meet deadlines in a fast-paced environment

Skills

• Strong sensory skills such as good eyesight, good hearing, and dexterity
• Ability to consistently lift 10-35 lbs; occasionally lift up to 55 lbs with the ability to push or pull more than 55 lbs

Benefits

• Incentive eligible position, based on achievement of company and store metrics
• Opportunity to serve your community through volunteer paid time off
• Grossly generous employee discount on Vera Bradley products
• Opportunities for leadership development, skill development, and career advancement
• Holistic wellness program providing no-cost access to a variety of financial, physical, and mental wellness experts
• DailyPay option for wage payment
• 401(k) with generous company match, immediate vesting (service and age requirement)
• Ancillary benefits including pet insurance, cell phone discount, employee referral bonus, and much more!

Pay

• Base Pay Range: $13.51 - $20.24
• Starting Pay: $17.00 USD

Schedule

• Constant walking and standing; frequent bending, stooping, and reaching
• Must be able to work with strong fragrances and scents in the form of eau de toilette, burning candles, bath and shower gel, body lotion, hand cream, and bar soap throughout the work day