Retail Team Lead/Shift Manager
About the role
Goodwill Industries of Greater Cleveland & East Central Ohio seeks a motivated and enthusiastic full-time Store Team Lead/Shift Manager to help drive success at our Strongsville retail store. If you have leadership experience and are eager to grow in a retail management role, this is the opportunity for you.
Why join Goodwill?
At Goodwill, you won't just be taking on a job—you'll be making a difference. By becoming part of our mission to empower individuals on their journey to independence, you'll play a vital role in helping us deliver life-changing programs to our community.
Responsibilities
- Oversee daily store operations to ensure everything runs smoothly
- Inspire and motivate team members to meet and exceed goals
- Jump in where needed—running the cash register, organizing merchandise, or monitoring store performance metrics
- Create a welcoming and efficient environment for both customers and staff with your positive attitude and leadership skills
Community impact
Working with Goodwill means being part of a team that directly supports outreach programs in your local community, such as pre-employment training, job placement services, family strengthening initiatives, and community outreach programs. Your efforts also help us make an environmental impact by keeping tons of materials out of landfills. In 2023 alone, our donors and team helped divert more than 25 million pounds of materials from area landfills.
Benefits
- Bonus incentive plan
- Generous paid time off
- Paid holidays
- Medical, dental, and vision coverage at a fraction of the premium cost
- Retirement planning with a company match
- Life insurance and disability insurance at no cost
- Employee assistance program
- Employee discount
Qualifications
- Minimum of 6 months of experience in a leadership role
- High school diploma or GED
- Exceptional customer service and teamwork skills