Retail Team Manager

About the role

Join Swedish Match North America LLC, a leading producer of smokeless tobacco products aiming to provide adult consumers with alternatives that are enjoyable but have a lower risk than smoking. As a Retail Team Manager, you will manage all sales and executional functions within your assigned geography, including retail sales, account management, and wholesaler sales.

Responsibilities

• Manage and provide direction to all assigned team members in support of the achievement of Company and Regional business objectives.
• Personally develop and execute effective business plans at accounts assigned to him/her.
• Oversee and manage appropriate routing and call coverage of team members to ensure proper execution of distribution and merchandising objectives.
• Analyze the business building opportunities and develop executional plans for your geography to accomplish company, region, and district goals and initiatives.
• Oversee and manage team to develop strategic business plans that will grow operating profits and revenue year to year with your assigned customer group.
• Communicate clearly goals and provide visibility to performance against goals.
• Audit and evaluate the business results of all customers and recommend change strategies as needed.
• Understand and translate national and regional policies, procedures, and operating strategies and plans to your team.
• Accurately manage operational data collection from team to ensure timely reporting of retail and account metrics to Market Sales Manager.
• Provide on-going development feedback and support to team to address opportunities adhering to Performance Management principles and standards.
• Collaborate effectively with Business Development Manager (BDM) and Sales Account Manager (SAM)/ Key Account Manager (KAM) to ensure alignment of executional objectives within market in service of providing appropriate direction to TSMs.
• Strive for operational excellence with efficient & effective use of resources.
• Collaborate and actively engage with Talent Acquisition in recruitment process for new TSMs in accordance with company recruiting and selection guidelines and policies.
• Develop and ensure alignment of personalized development plans for direct reports based on Sales Competency Model.
• Provide ongoing coaching to support team development in accordance with Performance Management standards and principles and Sales Competency Model.
• Communicate with Impact consistently with team, cross-functional partners, and your customers.
• Create a culture that fosters cooperation, credibility, candor, consistency, acting with integrity, and a commitment to exceptional performance across the team and with cross-functional partners.

Requirements

• Bachelor’s Degree preferred.
• 3-5+ years of retail sales, wholesale grocery, or route sales required.
• Strong planning, organizational, leadership, coaching, and teamwork skills required.
• Strong verbal and written presentation skills required.
• Strong analytical skills in service of understanding complex data to develop actionable initiatives to address business opportunities required.
• Strong understanding and utilization of resources such as: Microsoft Outlook, PowerPoint, Excel, Word, MSA data, Salesforce (MAFs, store lists, trade programs, campaigns, customer contact information, authorized items), Syndicated data, Fluent in English.
• Licensure to work in the U.S.

Qualifications

• Legal authorization to work in the U.S.

Skills

• Strong communication and interpersonal skills.
• Ability to analyze and interpret complex data.
• Strong problem-solving and decision-making abilities.
• Excellent organizational and time management skills.
• Ability to work independently and as part of a team.
• Strong negotiation and relationship-building skills.

Benefits

Annual Base Salary Range: $90,000 to $120,000.

Pay

Annual Base Salary Range: $90,000 to $120,000.

Schedule

Full-time position.

Company Information

Philip Morris International (PMI) is an Equal Opportunity Employer. PMI is headquartered in Stamford, Conn., and its U.S. affiliates have more than 2,300 employees. PMI has been an entirely separate company from Altria and Philip Morris USA since 2008. PMI’s affiliates first entered the U.S. market following the company’s acquisition of Swedish Match in late 2022. Philip Morris International and its U.S. affiliates are working to deliver a smoke-free future. Since 2008, PMI has invested $12.5 billion globally to develop, scientifically substantiate, and commercialize innovative smoke-free products for adults who would otherwise continue to smoke with the goal of transitioning legal-age consumers who smoke to better alternatives. In 2022, PMI acquired Swedish Match – a leader in oral nicotine delivery – creating a global smoke-free champion led by the IQOS and ZYN brands. The U.S. Food and Drug Administration has authorized versions of PMI’s IQOS electronically heated tobacco devices and Swedish Match’s General snus as Modified Risk Tobacco Products and renewal applications for these products are presently pending before the FDA. For more information, please visit www.pmi.com/us and www.pmiscience.com. #PMIUS 28526