Retail Team Lead - Sales

About the role

Do you love serving customers and providing solutions to meet their needs? As a Retail Sales Team Lead you will be responsible for greeting and assisting customers, maintaining in-stock merchandise, upholding an organized and clean sales floor, promoting the Northern Tool credit card program, selling extended service protection plans on qualifying items and supporting the management team with day-to-day store operations.

At Northern Tool + Equipment we get up every day to serve the tradespeople who keep our country running strong and the weekend warriors who want to work like them. It’s our mission to make sure they have the right tools for the job, and an easy, hassle-free experience at our store so they can get in, get out and get on with the job at hand. Your positive and professional attitude contributes to our winning culture and makes sure we leave a lasting impression.

Responsibilities

• Provide courteous, professional service to best serve the needs of our customers.
• Lead customer engagement and sales efforts while actively performing the role of a sales representative.
• Maintain a neat and orderly store environment including the execution of merchandising, planograms, product displays and stocking shelves.
• Lead by example, taking on additional responsibilities as needed.
• Support store leadership by serving as Floor Leader (an average of 25% of time) and opening and closing the store.

Requirements

• At least 1 year of retail experience.
• Ability to lead, guide and mentor store employees.
• Flexible availability and willingness to work some weekends and holidays as needed.
• Ability to lift 70 Lbs.
• Spanish Language Skills preferred.

Skills

• Excellent communication skills.
• A love of tools & equipment.
• Service focused mindset.

Benefits

When you join our team, you’ll enjoy a comprehensive and competitive compensation package that includes: Competitive Pay: Earn $16.00 - $22.50 hourly, with your exact compensation personalized based on your skills, experience, and location. We believe in rewarding top talent with pay that reflects your value. Flexible Work Schedule: Achieve the work-life balance you deserve with our flexible scheduling, this is a full-time position. Comprehensive Benefits Package: Your health and well-being are our priority. We offer a variety of health plans, so you can choose what best fits your needs. Employees working 30+ hours per week enjoy a robust benefits package, including medical, dental, vision, and a 401(k) plan with an enhanced company match to support your financial future. Generous Employee Discount