Retail Team Lead - Sales
About the role
Do you love serving customers and providing solutions to meet their needs? As a Retail Sales Team Lead you will be responsible for greeting and assisting customers, maintaining in-stock merchandise, upholding an organized and clean sales floor, promoting the Northern Tool credit card program, selling extended service protection plans on qualifying items and supporting the management team with day-to-day store operations. At Northern Tool + Equipment we get up every day to serve the tradespeople who keep our country running strong and the weekend warriors who want to work like them. It’s our mission to make sure they have the right tools for the job, and an easy, hassle-free experience at our store so they can get in, get out and get on with the job at hand. Your positive and professional attitude contributes to our winning culture and makes sure we leave a lasting impression.
Responsibilities
- Provide courteous, professional service to best serve the needs of our customers.
- Lead customer engagement and sales efforts while actively performing the role of a sales representative.
- Maintain a neat and orderly store environment including the execution of merchandising, planograms, product displays and stocking shelves.
- Lead by example, taking on additional responsibilities as needed.
- Support store leadership by serving as Floor Leader (an average of 25% of time) and opening and closing the store.
- Promote the Northern Tool credit card program and sell extended service protection plans on qualifying items.
- Support the management team with day-to-day store operations.
Requirements
- At least 1 year of retail experience.
- Flexible availability and willingness to work some weekends and holidays as needed.
- Ability to lift 70 Lbs.
Qualifications
- Ability to lead, guide and mentor store employees.
- A love of tools & equipment.
- Excellent communication skills.
- Service focused mindset.
Benefits
- Comprehensive health plans (medical, dental, vision) for employees working 30+ hours per week.
- 401(k) plan with enhanced company match.
- Generous employee discount on tools and equipment.
- Daily Pay option to access earnings whenever needed.
- Paid holidays and paid time off (stores closed on Easter, Thanksgiving, Christmas; reduced hours on five other federal holidays).
- Incentive programs for eligible performance.
Pay
Competitive Pay: Earn $16.00 - $22.50 hourly, with exact compensation personalized based on skills, experience, and location.
Schedule
Flexible Work Schedule: Achieve the work-life balance you deserve with our flexible scheduling; this is a full-time position.