Retail Team Lead - Sales

About the role

As a Retail Sales Team Lead, you will greet and assist customers, maintain in-stock merchandise, uphold an organized and clean sales floor, promote the Northern Tool credit card program, sell extended service protection plans on qualifying items, and support the management team with day-to-day store operations.

At Northern Tool + Equipment, we serve tradespeople who keep our country running and weekend warriors who want to work like them. It’s our mission to provide the right tools for the job and an easy, hassle-free experience so customers can get in, get out, and get on with their work.

Spanish language skills are preferred. Open availability is required.

Responsibilities

• Provide courteous, professional service to meet customer needs.
• Lead customer engagement and sales efforts while actively performing as a sales representative.
• Maintain a neat and orderly store environment, including merchandising, planograms, product displays, and stocking shelves.
• Lead by example, taking on additional responsibilities as needed.
• Support store leadership by serving as Floor Leader (an average of 25% of time) and opening/closing the store.

Requirements

• At least 1 year of retail experience.
• Ability to lead, guide, and mentor store employees.
• Flexible availability, including willingness to work weekends and holidays as needed.
• Love of tools and equipment.
• Excellent communication skills.
• Ability to lift 70 lbs.
• Service-focused mindset.

About Us

Northern Tool + Equipment is a family business with roots stretching back three generations to Minnesota’s Iron Range. Our mission is to serve professional tradespeople and those who want to work like them. With over 130 retail stores across 24 states, we deliver specialized tools, competitive prices, and expert advice.

We’re looking for people who share our blue-collar work ethic and commitment to customer success. If you thrive in a hands-on environment, we’d love to have you join our team.

Pay

Competitive pay ranging from $16.00 to $22.50 hourly, personalized based on skills, experience, and location.

Schedule

This is a full-time position with flexible scheduling to help achieve work-life balance.

Benefits

• Comprehensive health plans (medical, dental, vision) for employees working 30+ hours per week.
• 401(k) plan with an enhanced company match.
• Generous employee discount on tools and equipment.
• Daily Pay option to access earnings as needed.
• Paid holidays and paid time off for eligible employees (30+ hours per week).li>
• Stores closed on Easter, Thanksgiving, and Christmas; reduced hours on five other federal holidays.
• Eligible for incentive programs.