Retail Supervisor Winter '26 - '27
Yellowstone Club · Big Sky, MT · 1 mo ago
On-siteFull-time
We need to output HTML fragment with sections for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections where there is real specific content. Must not repeat job title. No Job ID etc. Remove boilerplate, navigation, legal, EEO, etc. Also remove application instructions. Must preserve all substantive info.
We need to parse the posting.
Key content:
- Intro: Yellowstone Club description, employees, etc. Could be "About the role" maybe? Actually "About the role" heading: we can include description of role purpose: "The purpose of the Retail Supervisor is to assist in overseeing day-to-day operations and facilitate impeccable Member and guest services and assist in the daily operations of the Retail division." Also maybe the earlier paragraph about employees making experience come alive. But we need to avoid duplication.
- Responsibilities: list of major responsibilities and essential job functions and other duties. We'll need to extract bullet points.
- Requirements: Experience/Education Required: Associate degree or equivalent course work; 4+ years of experience in the Retail industry; 2+ year of supervisory experience.
- Qualifications: Experience/Education Preferred: Bachelor’s degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major, preferred.
- Skills: Certificates & Licenses: Valid State Driver’s License; Computer Skills; Language Ability; Math Ability; Reasoning Ability. Also maybe "Able to speak clearly and effectively..." etc.
- Benefits: list: Free transportation to and from Bozeman; Complimentary shift meals; Two employee ski days at the Yellowstone Club each month; Discounted Ski Pass to either Big Sky Resort or Bridger Bowl; 401k eligibility and bi-weekly match; Access to onsite fitness center 24/7; Discounted Employee Housing in Big Sky or Gallatin Gateway; Discounts to over 1000 retailers through ADP LifeMart; End of season employee appreciation day and retail sale.
- Pay: Not mentioned. So we should NOT include Pay section.
- Schedule: "Our Winter employment months are November through April" and "Must be able to work flexible work hours/schedule including evenings, weekends and holidays. Long hours may be required due to business demands." So we have schedule info: Seasonal (Nov-Apr) and flexible hours. So we can include Schedule section.
We must not include filler like "commensurate with experience". Not present.
We must not include boilerplate like Disclaimer, Receipt and Acknowledgment, etc. Remove those.
Also remove "For more information about the Club, visit www.yellowstoneclub.com . To apply, please visit ..." (application instructions). Remove.
Also remove "Nothing in this job description restricts management’s right..." etc (disclaimer). Remove.
Also remove "Experience/Education Required Associate degree or equivalent course work4+ years of experience in the Retail industry2+ year of supervisory experience" we need to format as list.
Also "Experience/Education Preferred Bachelor’s degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major, preferred" list.
Also "Certificates & Licenses Valid State Driver’s License Computer Skills Language Ability Able to speak clearly and effectively with Members, guests, co-workers, vendors and other Yellowstone Club departments. Able to write clearly and legibly. Math Ability Able to perform basic math calculations. Reasoning Ability Ability to solve basic problems and/or know when it is necessary to get a manager to assist in problem solving." We'll need to parse into bullet list.
Also "Work Environment" and "Physical Demands" maybe could be under Requirements? But we have no specific heading for those; we could include under Requirements or maybe as separate sections? The instruction says use headings only for those listed; we can include other info under appropriate sections like Requirements or Skills. Probably include under Requirements (or maybe under Skills). But we have to preserve all substantive info. We can include Work Environment and Physical Demands as part of Requirements or maybe as a separate section not listed? The instruction says: "Use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It implies we should only use those headings; we can't add others like Work Environment. So we need to fold that content into existing sections, perhaps under Requirements or Skills. Probably under Requirements (since they are about job requirements). We'll include them as bullet points under Requirements.
Similarly, "Receipt and Acknowledgment" etc we drop.
Now we need to ensure we don't repeat job title as heading. No job title heading.
We need to output only HTML fragment, no /, no markdown fences.
Let's craft sections:
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It implies we should only use those headings; we can't add others like Work Environment. So we need to fold that content into existing sections, perhaps under Requirements or Skills. Probably under Requirements (since they are about job requirements). We'll include them as bullet points under Requirements.
Similarly, "Receipt and Acknowledgment" etc we drop.
Now we need to ensure we don't repeat job title as heading. No job title heading.
We need to output only HTML fragment, no /, no markdown fences.
Let's craft sections:
About the role
Yellowstone Club is a private residential community in Big Sky, Montana offering the world’s only private ski and golf community. Employees help create the Yellowstone Club experience by providing outstanding guest service. The Retail Supervisor assists in overseeing day-to-day operations, facilitates impeccable Member and guest services, and supports the daily operations of the Retail division.
But we need to ensure we don't invent. The intro text: "Yellowstone Club is paradise in Montana. A private residential community in Big Sky, Montana, Yellowstone Club offers its Members the world’s only private ski and golf community. With fabulous skiing and snowboarding and the most gorgeous spring and summer weather to enjoy the 18-hole golf course, rivers, hiking, biking, and more, our Members love being a part of this exceptional community. Our employees make the Yellowstone Club experience come alive. If you would love being a part of the Montana charm and providing the highest level of guest service, ensuring no detail is too small to overlook, and being a part of creating experiences, then Yellowstone Club is looking for you. Yellowstone Club’s Retail & Rental department is currently seeking candidates for a Retail Supervisor for the upcoming Winter season! Our Winter employment months are November through April The purpose of the Retail Supervisor is to assist in overseeing day-to-day operations and facilitate impeccable Member and guest services and assist in the daily operations of the Retail division." We can combine that into About the role. Now Responsibilities: we have Major Responsibilities list (several sentences). Also Essential Job Functions list (many bullet-like sentences). Also Other Duties and Responsibilities list (many). We need to combine into a single- list, preserving all substantive info, not duplicating. We need to be careful not to repeat same points. We'll extract distinct responsibilities. Let's parse the Major Responsibilities paragraph: "Ensure that each Member and guest receives outstanding service in a friendly environment which includes greeting and acknowledging every Member and guest, maintaining outstanding service standards, solid product knowledge and all other components of guest service.Empowered to guarantee total Member satisfaction, display hospitality and professionalism to our Members at all times, take pride in representing Yellowstone Club professionally with our Members and guests and assure that all transactions are handled in a legal and ethical manner.Understand and apply all property safety and security procedures to maintain a secure and safe environment for team members, Members, and guests at all times. In the event of an accident or emergency, seek medical attention if necessary and contact the Assistant General Manager or Human Resources immediately. Maintain a favorable working relationship with all Yellowstone Club team members to foster and promote a positive working environment." That's a bunch of responsibilities. Essential Job Functions list (starting with "Assist in managing Retail department including coach and counseling, train and disciplinary action where necessary." etc). We'll extract each sentence as a bullet. Other Duties and Responsibilities list (starting with "Perform all duties and responsibilities in a timely and efficient manner..."). We'll combine them, avoid duplicates. Let's list them: From Major Responsibilities: - Ensure each Member and guest receives outstanding service in a friendly environment (greeting and acknowledging every Member and guest, maintaining outstanding service standards, solid product knowledge, and all other components of guest service). - Empowered to guarantee total Member satisfaction; display hospitality and professionalism to Members at all times; take pride in representing Yellowstone Club professionally with Members and guests; assure that all transactions are handled in a legal and ethical manner. - Understand and apply all property safety and security procedures to maintain a secure and safe environment for team members, Members, and guests at all times; in the event of an accident or emergency, seek medical attention if necessary and contact the Assistant General Manager or Human Resources immediately. - Maintain a favorable working relationship with all Yellowstone Club team members to foster and promote a positive working environment. From Essential Job Functions: - Assist in managing Retail department including coach and counseling, train and disciplinary action where necessary. - Oversee staff to ensure crews are utilizing department practices for consistency. - Initiate interaction with Members, guests, and prospective members to obtain and disperse information, ensure compliance with standards and expectations and to receive feedback. - Responsible for supervising the daily operations of the Retail division, shift or events as called upon. - Responsible to conduct training as needed to keep Retail team informed on Club events, activities, changes and any other information that the team needs to be made aware of as it relates to the Member experience. - Work with Retail team to ensure Retail Associates efficiently meet and/or exceed Member expectations. From Other Duties and Responsibilities: - Perform all duties and responsibilities in a timely and efficient manner in accordance with established Club policies, procedures, and standards of service to achieve the overall objectives of this position. - Meet departmental productivity, organization, punctuality/attendance and consistency standards. - Maintain a positive and respectful attitude. - Treat Members, guests, vendors, customers and co-workers with professionalism and respect at all times. - Maintain privacy of our Members at all time. - Maintain a clean and neat appearance at all times. - Communicate regularly and effectively with all employees, supervisors, managers and directors. - Perform work in a safe and high quality manner. - Project a favorable image of Yellowstone Club to Members and guests at all times. - Must be able to work flexible work hours/schedule including evenings, weekends and holidays. Long hours may be required due to business demands. - Meet financial objectives; scheduling expenditures; analyzing variances; initiating corrective actions to ensure meeting goals and objectives. - Be accessible for Member and guest needs during their visit. - Maintain inventory and ensure items are in stock. Keep up with fluctuating supply and demand. Assist in coordinating product procurement. - Oversee special and unique requests from Members before and while visiting. Work with Retail/Rental Manager to plan for VIP needs. - Ensure standards for quality, customer service and Club culture expectations are met. - Assist retail manager with scheduling employees to ensure hours of operation are in compliance with Club needs and business demands. - Interface with other departments in order to meet Member, guest, and prospective Member requests. - Oversee shipping/receiving/delivery of mail of Retail items. - Maintain accurate Member Billing. - Answer member, guest, prospect, and interdepartmental inquiries by telephone, facsimile, email and mail. - Manage the systems of keeping detailed records of Member preferences and requests. - Responsible to handle Member complaints when they escalate beyond the Retail Associate level. - Recognize Retail Team Member excellence as well as areas of improvement on a daily basis. We should also include the schedule bullet maybe under Responsibilities? But we have a Schedule section later. Now Requirements: include Experience/Education Required, plus Work Environment and Physical Demands. Experience/Education Required: - Associate degree or equivalent course work - 4+ years of experience in the Retail industry - 2+ year of supervisory experience Work Environment: - Work for this position is usually performed in a climate-controlled environment. - However, the employee may be required to work outside in extreme heat, cold, rain, wind, snow or inclement weather as the demands of the position so dictate. Physical Demands: - The employee is frequently required to bend, stoop, kneel, crouch, reach with hands and arms or operate a computer. - The employee is frequently required to lift up to 40 pounds. - The employee is constantly required to stand, walk, talk and hear. - While performing the duties of this job the employee is constantly required