Jobs · Customer Service · Kansas

Retail Supervisor - Part Time (Kansas City)

PUMA Group · Kansas City, KS · 2 wk ago
Customer ServicePart-time

About the Role

Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards. You will be responsible for ensuring the Store consistently achieves or exceeds sales, KPIs, and profitability goals through effective short- and long-term planning, expense control, sales, and service. This includes payroll control to maintain a highly profitable location while delivering the highest levels of service to customers.

Responsibilities

  • Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager.
  • Handle and process incoming and outgoing merchandise.
  • Comply with all Policies & Procedures, operational core competencies, and key accountabilities.
  • Maintain a safe, healthy, and compliant working and shopping environment.
  • Work non-traditional hours, including weekends, evenings, holidays; overtime may be required.

Requirements

  • 1–2 years’ experience in a customer service-oriented retail environment.
  • Demonstrated ability to reason through complex issues.
  • Strong team player with excellent communication skills.
  • Ability to learn quickly and adapt to retail software and MS Office programs.
  • Physical ability to constantly walk and move about, use speaking and hearing senses, and lift/carry/push/pull up to 30 pounds regularly.

Pay

The base pay for this position is $18.00 - $21.00 per hour, plus bonus and benefits.

Benefits

Part-time benefit summary available (refer to Benefit Summary_Part Time).

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