Retail Supervisor - Part Time (Edinburgh)
PUMA Group · Edinburgh, IN · 3 wk ago
Customer ServicePart-time
SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine.
About the role
Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards.
- Ensure the Store consistently achieves or exceeds sales, KPIs, and profitability goals through effective short- and long-term planning, expense control, sales, and service.
- Manage payroll control to maintain a highly profitable location while providing the highest levels of service to customers.
- Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager.
- Handle and process incoming and outgoing merchandise.
- Comply with all Policies & Procedures, operational core competencies, and key accountabilities.
- Maintain a safe, healthy, and compliant working and shopping environment.
Schedule
Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.
Requirements
- 1 – 2 years’ experience in a customer service-oriented retail environment.
- Demonstrated ability to reason through complex issues.
- Strong team player.
- Excellent communication skills.
- Ability to learn quickly.
- Basic computer skills, including MS Office programs and retail software.
- Ability to constantly walk and move about.
- Use of the following senses is critical: speaking, hearing, near and far acuity, depth perception, and field of vision.
- Ability to lift, carry, push, or pull up to 30 pounds regularly.
Pay
The base pay for this position is $18.00 - $21.00 per hour, plus bonus and benefits.