Retail Supervisor - Full Time (Tannersville)
PUMA Group · Tannersville, NY · 1 mo ago
Customer ServiceFull-time
About the role
Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards.
Responsibilities
- Ensure the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service
- Assist the Store Manager and Assistant Store Manager with the recruitment, training, development and succession of high performing, results driven employees
- Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers
- Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager
- Responsible for achieving or exceeding inventory and shrink goals; manage physical inventory counts
- Responsible for handling and processing incoming and outgoing merchandise
- Required to comply with all Policies & Procedures, operational core competencies and key accountabilities
- Responsible for maintaining a safe, healthy and compliant working and shopping environment
Requirements
- 1 – 2 years’ experience in a focused, customer service-oriented retail environment (preferably apparel/footwear)
Skills
- Proven ability to exceed sales goals
- Demonstrated ability to reason through complex issues
- Ability to present information to large groups
- Strong team player
- Excellent communication skills
- Ability to learn quickly
- Computer skills, basic know-how about MS Office programs, and retail software
- Ability to constantly walk and move about
- Use of the following senses is critical: speaking, hearing, near and far acuity, depth perception, and field of vision
- Ability to lift/carry, push/pull up to 30 pounds regularly
Pay
The base pay for this position is $21.00 - $24.00 + Bonus + Benefits (Benefit Summary Full Time). Pay may vary depending on job-related knowledge, skills, and experience.