Jobs · Customer Service · New York

Retail Supervisor - Full Time (Tannersville)

PUMA Group · Tannersville, NY · 1 mo ago
Customer ServiceFull-time

About the role

Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards.

Responsibilities

  • Ensure the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service
  • Assist the Store Manager and Assistant Store Manager with the recruitment, training, development and succession of high performing, results driven employees
  • Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers
  • Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager
  • Responsible for achieving or exceeding inventory and shrink goals; manage physical inventory counts
  • Responsible for handling and processing incoming and outgoing merchandise
  • Required to comply with all Policies & Procedures, operational core competencies and key accountabilities
  • Responsible for maintaining a safe, healthy and compliant working and shopping environment

Requirements

  • 1 – 2 years’ experience in a focused, customer service-oriented retail environment (preferably apparel/footwear)

Skills

  • Proven ability to exceed sales goals
  • Demonstrated ability to reason through complex issues
  • Ability to present information to large groups
  • Strong team player
  • Excellent communication skills
  • Ability to learn quickly
  • Computer skills, basic know-how about MS Office programs, and retail software
  • Ability to constantly walk and move about
  • Use of the following senses is critical: speaking, hearing, near and far acuity, depth perception, and field of vision
  • Ability to lift/carry, push/pull up to 30 pounds regularly

Pay

The base pay for this position is $21.00 - $24.00 + Bonus + Benefits (Benefit Summary Full Time). Pay may vary depending on job-related knowledge, skills, and experience.

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