Retail Supervisor Full Time

Responsibilities

• Recruit, supervise and motivate employees.
• Develop employees to meet client expectations.
• Train Events Specialists on company processes, policies, procedures, and position responsibilities.
• Ensure quality execution by conducting audits and work-withs of Event Specialists and develop event execution skills and knowledge while ensuring Food Safety practices are maintained.
• Communicate with store management about upcoming events and the execution of past events in their store.
• Assist Event Specialists with event kits, materials and tools as needed.
• Monitor and manage expense metrics such as payroll time entries and additional expenses.
• Manage execution and overall performance of scheduled events by monitoring daily and weekly provided scorecards to ensure the highest level of on-date execution is met.
• Reschedule events as needed in a timely manner to maximize our on-date, on weekend and total execution results.
• Share competitive knowledge and best practices with team.
• Communicate effectively, develop and maintain a strong working relationship with field support, recruiting and client services.
• Maintain a clean, neat and orderly demo kitchen to ensure appliances are in working order and in good repair. Inspect company equipment on a regular basis to ensure proper maintenance.

Qualifications

• Education/Experience: Associate Degree and/or Technical Diploma or one to two years’ related experience and/or training; or equivalent combination of education and experience.
• Computer Skills: Ability to use and navigate on a company provided computer and mobile device applications and internal systems. Proficient skills with MS Office Suite programs.
• Certificates, Licenses, Registrations: A valid driver’s license is required; A National Registry of Food and Safety certification required within 30 days of employment if not already certified. Local Food Handlers permit if required.

About the role

The Retail Supervisor-Events is responsible for the management of effective, efficient and quality event execution in a designated location. They are to audit, train and coach Event Specialists on proper team compliance measurements to effectively represent the CROSSMARK Events team.

Requirements

This position has direct supervisory responsibilities with approximately 10 – 50 employees.

Work Environment

Retail Store environment. Local travel may be required.

Physical Demands

The associate will be regularly required to: Stand; Walk; Use hands and fingers to handle or feel; Reach with hands and arms (including reaching overhead); Talk and hear; Visual ability to read instructions and perform events; Stoop; Kneel; Crouch; Climb (including use of a 6’ ladder); Balance; Lift and carry up to 25 pounds (including occasional lifting of up to 50 pounds) (including some demos that require frequent lifting 50 pounds); Push and pull a wheeled demonstration cart fully laden with appliances, supplies and product; Prepare foods and beverages using the required appliances, such as cooking utensils, knives, convection oven, coffee maker, electric fryer, microwaves. Be in contact with cleaning supplies.

Language Skills

English is the primary language skill; however, bilingual skills may be required based on business necessity.

Benefits

Pay rate $43,888.00/yearly

Schedule

Full time