Retail Supervisor

What We Offer

• Full-Time Benefits (Medical, Dental, Vision, Life)
• 401(k) with company match
• Paid Training and Skills Development workshops
• Generous Paid Time-Off

What You'll Do

• Manage and direct retail associates, conduct store audits, execute and complete all retail projects
• Maintain Client objectives by ensuring product(s) are fully stocked, correctly signed, properly faced, and set to schematics
• Establish and maintain client relationships including work appointments
• Consistently monitor and actively regulate expenses with regard to position and team budget standards
• Accurate and timely communication, administrative, and coaching duties with direct reports

Qualifications

• Associate's Degree preferred
• 4 years of applicable retail experience, including 2 years in a supervisory role
• Excellent written and verbal communication skills
• Ability to accurately complete multiple duties with frequent changes and competing deadlines
• Basic computer skills and Microsoft Office proficiency

Responsibilities

The Retail Supervisor (RS) is responsible for achieving and maintaining all Client and Customer standards by overseeing and directing activities of Retail Sales Representatives and Merchandisers within an assigned territory. This person works closely with Business Development Managers, Clients, Store Managers, and various retail personnel to ensure retail business objectives are met.

• Business Development: work on the achievement of in-store retail excellence goals by building goodwill with the trade and Clients, timely new item retail placement, and ensure completion of all retail projects
• Client Audits: work on the achievement of Client goals and objectives by effectively managing and directing retail personnel, conducting store audits, and executing all retail projects; increase brand representation and effectiveness through establishing and maintaining trade and Client relationships and by conducting Client work with appointments
• Sales and Merchandising: maintain Client objectives by ensuring product(s) are fully stocked, correctly signed, properly faced, and set to schematics
• New Items: work on the achievement of business objectives through placement of new items in all authorized stores
• Shelf Standards and Conditions: authorize items to meet Client shelf schematic standards
• Call Coverage: oversee call coverage through scheduling merchandisers and reviewing reports
• Budget and Expense Control: budgeting and expense control with the goal of coming in under budget and having excellent control of expenses
• Administration/Reporting: complete accurate and timely paperwork and reports, recaps, itineraries, timesheets, expense reports, etc.

Supervisory Responsibilities

• Direct Reports: Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources
• Indirect Reports: May delegate work of others and provide guidance, direction and mentoring to indirect reports

Travel Requirements

Travel and Driving are essential duties and functions of this job. Travel up to 30%.