Retail Supervisor
Location: Seabrook, New Hampshire
Pay
$17.00 - $20.00 per hour (D.O.E)
About Us
At Goodwill Northern New England, we believe in the power of work to transform lives. As a nonprofit organization, we are dedicated to helping individuals facing barriers to employment find meaningful work opportunities. When you join our team, you become part of a community passionate about making a positive impact. We value collaboration, respect, and diversity, celebrating each team member's unique strengths and abilities to foster an inclusive workplace where everyone feels valued and empowered.
Benefits
- Medical, vision, and dental benefits
- Generous PTO plan
- Paid short- and long-term disability
- 403(b) retirement plan with employer match
- 50% employee discount at Goodwill stores in ME, NH & VT
- Valuable job training with growth potential
- Free counseling and "life navigation" services
- Telehealth services for physical and mental health
About the Role
The Shift Supervisor is an essential part of the store leadership team. In this role, you will work closely with the Store Management team to assist in customer service, merchandising, hiring, and day-to-day operations. Shift Supervisors help drive the business through leadership skills and actively engage with associates and customers. This position is a stepping-stone to becoming an effective store leader.
Responsibilities
- Lead a team of associates to ensure operational tasks and procedures are completed successfully
- Assist with opening and closing routines
- Maintain a customer-centric approach in all activities
- Support the store in achieving its sales goals
- Demonstrate trustworthiness and reliability in daily operations
Requirements
- A positive, friendly attitude to set an example for your team
- Six months of Goodwill retail store experience or 1+ year of prior retail store supervisory experience
- Mathematical and literacy skills to support job duties
- Flexibility to work evenings, weekends, and holidays based on business needs
- Computer literacy to complete job duties
- A high school diploma, GED, HiSET, or equivalent
- A criminal background check that meets agency standards
- A valid driver's license with a safe driving record and insurance meeting agency standards
Preferred Qualifications
- Associate's Degree
- Computer experience, including reporting and Excel proficiency
- CPR and First Aid Certification
- Multilingual abilities