Retail Supervisor

About the role

You will work in partnership with the Store Manager to develop outstanding associates, deliver exceptional and consistent customer experiences, and positively impact growth across Bath & Body Works.

Responsibilities

• Develop and train associates to ensure high standards of service and product knowledge.
• Ensure all store policies and procedures are followed and maintained.
• Work closely with the Store Manager to drive sales and customer satisfaction.
• Handle customer inquiries and complaints professionally and efficiently.
• Support the Store Manager in managing the day-to-day operations of the store.

Requirements

• At least 1 year of supervisory experience in a retail environment.
• Strong communication and interpersonal skills.
• Ability to work flexible hours including weekends and evenings.
• High school diploma or equivalent.

Qualifications

• Proven ability to lead and motivate a team.
• Experience with Microsoft Office Suite.
• Knowledge of retail operations and customer service best practices.

Skills

• Excellent customer service skills.
• Effective problem-solving and conflict resolution abilities.
• Strong organizational and time management skills.
• Ability to work independently and as part of a team.

Benefits

• Comprehensive health insurance options.
• Flexible spending accounts.
• 401(k) retirement plan with company match.
• Employee discounts on products.

Pay

Compensation is commensurate with experience.

Schedule

Hours are typically Monday through Saturday, with some flexibility based on business needs.