Retail Supervisor
Mystic Lake Casino Hotel · Prior Lake, MN · 1 wk ago
On-siteBusiness DevelopmentFull-time
About the role
Ensures high standards of guest service and successful sales generation, while protecting company assets. Helps to maintain and enhance a safe, secure, and comfortable environment for guests and team members. Ensures cleanliness, organization, and safe conditions of retail areas.
Responsibilities
- Provide work direction on the day-to-day operations of the retail store
- Reflect high standards of guest service and sales generation
- Maintain cleanliness, organization, and safe conditions of retail areas
Requirements
- Any combination of education and/or leadership/training experience in hospitality or guest service environment totaling two years
- Ability to effectively communicate both verbally and in writing with all levels of team members and guests in an attentive, friendly, courteous, and service-oriented manner
- Flexibility to work various shifts, including evenings, weekends, and holidays
- Proficient in word-processing, spreadsheets, presentation, database, and electronic software
- Ability to type 35 words per minute
Benefits
- Competitive weekly pay
- Medical, dental, life, and disability insurance
- Onsite medical clinics and pharmacy
- 401(k) retirement plan
- Paid time off
- Wellness programs
- Discounts on childcare, fuel, bus passes, and fitness membership
- Free uniforms and free uniform cleaning
- Tuition reimbursement
- Advancement opportunities
About Us
We're not just in the business of entertainment; we're in the business of crafting unforgettable experiences. We believe in the power of possibility, to unite and uplift, rallying around every triumph, big and small. At Mystic Lake and Little Six, every moment is a chance to be the experience. We value the diversity that everyone brings to the table and reflect the diverse communities we proudly serve, represent, and invest in.