Retail Supervisor

Responsibilities

• Supervises Retail Sales Floor activities to ensure that goals are met.
• Will serve, at times, as “Supervisor in Charge” of entire facility.
• Responsible for assuring a high level of guest and donor service.
• Must ensure that Easterseals-Goodwill policies and procedures are uniformly enforced and followed.
• Cross-training required in all aspects of Goodwill.
• Performs duties according to the established Best Practices of ESGW.
• Must be able to work flexible hours (weekends and evenings a must).
• Goodwill sites are subject to changing and unpredictable circumstances, especially regarding the ebb and flow of donations and the need to efficiently move a significant volume of goods through the processing and retail store system.
• This position is expected to be responsive to these needs; showing initiative to accomplish the tasks at hand and being prepared to move between assignments as priorities change.
• Must be cross-trained and assist in all aspects of retail operations.

Requirements

• Sensitive to guest needs and wishes.
• Ability to work effectively with people with disabilities or other special needs preferred.
• Must have computer experience and be competent in internet use and a variety of computer software applications.
• Must have strong interpersonal, communication, monetary, organizational, and decision-making skills.
• Must be able to read, write and speak the English language in order to communicate with staff and guests.
• All positions require the completion of a background check; acknowledgment of criminal convictions does not constitute an automatic bar to employment.
• Ability to move independently or with reasonable accommodation within the facility and community.
• Applicant must be physically and mentally able to perform all requirements of the job.
• Able to lift and carry 20-100 pounds with team lifting or mechanical assistance.
• Able to stand, stoop, bend, or carry for extended periods.
• Able to stand and walk entire shift.
• Tolerance to extreme changes in temperature and humidity.
• Must be able to work flexible hours, evenings, and weekends or longer shifts if needed.
• May be required to work more than 40 hours per week.

Experience

0-2 years previous experience

Benefits

• Comprehensive & Competitive Benefits Package Including Medical, Vision, Dental, and Voluntary Products
• Paid Time Off (PTO)
• 401(k) Retirement Plan + up to 4% contribution
• Tuition Assistance
• Flexible Spending + Health Savings Accounts
• 10% Discount on ESGW Services
• Employee Wellness Program
• 30% Discount at Goodwill Stores
• Easterseals-Goodwill is a 501(c)(3) nonprofit organization and a qualifying employer for