Retail Supervisor

About the role

Cotopaxi makes adventure travel gear to empower people to see the world and make it better. As a Certified B Corporation, our Gear for GoodⓇ promise drives everything we do - from ethical and sustainable sourcing to products built to last and create lasting change. Through the Cotopaxi Foundation, we dedicate 1% of our revenue to nonprofits that fight poverty and support communities in need. So far, we’ve helped more than 4.25 million people experiencing extreme poverty - and we’re just getting started.

Job Responsibilities

• Championing Authentic Guest Experiences
• We meet every guest where they are – guiding them through their journey with care, curiosity, and intention.
• Bring energy and personality to every guest interaction – making connections that go beyond transactions.
• Support your team in delivering consistent, high-impact guest experiences rooted in Cotopaxi’s values.
• Be a go-to resource on products, local adventures, and our Do Good mission.
• Operations and Impact
• Help open and close the store and ensure daily operations run smoothly.
• Support inventory management, merchandising, and back-of-house organization.
• Delegate tasks, manage priorities, and uphold store standards that keep things spruced and ready.
• Offer real-time feedback that grows confidence and strengthens team camaraderie.
• Support new hire onboarding and help shape a team that reflects our values.

The Ideal Candidate

• 18 years or older.
• 1+ year of retail experience, ideally in a Lead or Supervisor role.
• Energized by people, storytelling, and authentic connection.
• A natural motivator and team builder – you lift others up.
• Have an eye for detail and are highly organized.
• A growth mindset – flexible, creative, and proactive.
• A love for community, adventure, and impact – and a belief in our Do Good mission.
• Flexibility with scheduling to support the team and business needs including holidays.
• Ability to lift up to 50 lbs and work on your feet – this is an active role.

Job Benefits

• Wellness Benefits
• Company paid volunteer time off.
• 401(k) plan with employer match.
• In The Wild Days: Two team building moments for the store to recharge and reconnect together.
• Uniquely Us
• Livethe brand you love with 60% off Cotopaxi products.
• Dig deeper and expand through our intentionally curated learning and development opportunities.
• Kit yourself out with the help of additional outdoor brand discounts to support any adventure.
• Stay connected no matter your location or department through regular virtual/in-person celebrations.
• Thrive at work and be a part of a culture that embraces people, innovation, and adventure in unique ways!

Pay and Schedule

The hourly rate for this position is $20.00.