Retail Strategy & Optimization Manager
About the role
Morrison Healthcare, a Compass Healthcare company, is a leader in healthcare food and nutrition services, serving more than 1,000 hospitals and healthcare systems across the country. With over 31,000 associates nationwide, Morrison uses the Power of Food to create personalized dining experiences for patients and in their cafés to advance the healing and healthful missions of its clients. Morrison has been serving some of the nation’s largest health systems for more than 70 years, leveraging culinary, nutritional, and operational expertise to provide consistency and transform the healthcare experience. Since 2012, Morrison has been recognized as one of Modern Healthcare’s Best Places to Work and Training Magazine has named it a Top 125/APEX Award Training Organization. Morrison employs more than 1,600 registered dietitians and 1,200 executive chefs, and serves over 600M meals annually.
Morrison Healthcare is seeking a Retail Strategy & Optimization Manager to support our Marketing team and drive performance across our retail foodservice portfolio. This role focuses on developing, optimizing, and scaling retail strategies that improve the consumer experience, enhance operational efficiency, and deliver measurable financial results in healthcare environments. This position partners closely with Marketing, Operations, Finance, Culinary, and Field Leadership to ensure retail concepts, promotions, pricing, and programs are strategically aligned and consistently executed.
Responsibilities
- Support Marketing leadership in developing and executing retail strategies aligned with brand and growth objectives
- Analyze retail performance data including sales, margin, traffic, promotions, and product mix
- Identify trends, gaps, and opportunities to optimize retail performance
- Lead optimization initiatives related to retail concepts, menus, pricing, merchandising, and promotions
- Support the development and rollout of retail programs, tools, and best practices
- Collaborate with Operations to ensure strategies are practical, scalable, and executable
- Measure program effectiveness and provide insights and recommendations to stakeholders
- Support change management and consistent adoption of retail strategies across accounts
- Stay current on retail, consumer, and foodservice trends, especially in healthcare settings
Qualifications
- Bachelor’s degree in Marketing, Business, Hospitality, Finance, or related field
- 5+ years of experience in retail strategy, marketing analytics, category management, or multi-unit foodservice
- Preferred Experience: Healthcare, hospitality, or retail foodservice experience
- Background in performance optimization or program management
- Experience supporting field teams and national brand execution
- Must be open to heavy travel
- Must live in the midwest or southeast part of the US
- Compass Group marketing experience is preferred
Skills
- Strong analytical skills with the ability to translate data into actionable insights
- Experience partnering with marketing teams on strategy and execution
- Ability to manage multiple initiatives in a fast-paced, matrixed environment
- Strong communication and presentation skills
- Proficiency with Excel and PowerPoint; POS data experience preferred
Benefits
- Medical
- Dental
- Vision
- Life Insurance/AD&D
- Disability Insurance
- Retirement Plan
- Flexible Time Off
- Paid Parental Leave
- Holiday Time Off (varies by site/state)
- Personal Leave
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Pay
Salary: $90,000 - $100,000
Bonus Potential