Retail Store Worker

SUMMARY

The Retail Store Worker represents Goodwill at the Goodwill retail stores by processing sales transactions and providing customer service. A Retail Store Worker is responsible for inspecting/sorting donations and using assigned standards to determine outcome of merchandise. A Retail Store Worker’s duties include cashiering, replenishment of stock, providing donation receipts, organization of donated goods, loading/unloading the truck, and custodial services for the premises and other duties as assigned.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Use the cash register to complete sales and follow all company rules for handling money.
• Follow all steps for opening, using, and closing the register, including keeping it locked when not in use.
• Greet every customer, help them with questions, and tell them about sales or promotions.
• Watch for shoplifting or damage in the store and let a manager know if you see anything suspicious.
• Keep shelves neat and stocked, and help with rotating items based on color or date.
• Help with cleaning and other tasks around the store as assigned.

PHYSICAL DEMANDS

• Regularly required to: stand; walk; use hands to finger, handle, or feel; reach with hands and arms;
• Frequently lift and/or move up to 25 pounds;
• Occasionally maneuver wheeled containers weighing up to 300 pounds.

WORK ENVIRONMENT

• Regularly exposed to outside weather conditions and extreme heat.