Jobs · Business Development · New York

Retail Store Shift Supervisor

Lindt & Sprüngli USA · Central Valley, NY · 3 wk ago
Business Development$17–$18/hrPart-time
We need to output HTML fragment with sections: About the role? The posting includes "Who We Are" (company description) and "Position Purpose". Also "Essential Job Functions & Responsibilities" with subheadings Sales, Staff Development, Operational Controls. Then "Qualifications & Requirements" with subheadings Skills & Knowledge, Experience, Education, Other Requirements. Then "Total Rewards" with compensation. Also mention "Applicants for this position must be currently authorized..." etc. Also "Lindt and Sprüngli is an equal opportunity employer..." which is EEO boilerplate; we should remove EEO/equal-opportunity boilerplate. Also "Applicants for this position must successfully pass a background screening..." maybe keep? It's not boilerplate? It's a requirement; we can keep under Other Requirements maybe. Also "If you are looking to join a winning team..." is call to action; maybe we can keep as part of "Other Requirements"? It's more like encouragement; but we can keep as a paragraph maybe under "Other Requirements". However we should remove duplicated lines, navigation, legal, EEO, scam-warning. The EEO line should be removed. Also "Total Rewards Compensation: $17 - $18" is pay. So we need a Pay section. Also schedule: "Must be available to work nights, weekends (Saturday and Sundays) and Holidays" => schedule. Benefits: Not mentioned besides maybe bonus/long-term incentive. There's mention "A bonus and/or long-term incentive may be included as part of this compensation package." That's part of compensation, not separate benefits. No explicit benefits like health insurance etc. So we may not create Benefits section unless there is real content. There's no explicit benefits. So we skip Benefits. We need headings: Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We need to decide which sections to include based on content. We have: - About the company: "Who We Are" maybe map to "About the role"? Actually "About the role" is typical heading for role description. But we have "Who We Are" describing company. Could we put that under "About the role"? The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It says e.g., not limited to those. We can use those headings if appropriate. We have company description; maybe we can put under "About the role" or maybe we can create a section "About the company"? Not in list but we could still use

with any heading? The instruction says use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It implies we should use those headings when appropriate, but we can also use other headings? Probably better to stick to those given headings. So we need to map content to those headings. We have: - About the role: could include Position Purpose and maybe Who We Are? But "Who We Are" is about company, not role. However we could still put it under About the role as introductory paragraph. - Responsibilities: Essential Job Functions & Responsibilities (Sales, Staff Development, Operational Controls). So we can have Responsibilities section with subpoints maybe as
  • . - Requirements: Could include Qualifications & Requirements (Skills & Knowledge, Experience, Education, Other Requirements). So we can have Requirements section. - Skills: Could be a separate section if we want to list skills. But we already have Skills & Knowledge under Qualifications. Could combine. - Pay: Compensation. - Schedule: Availability nights, weekends, holidays. We should not repeat job title as heading. We must not include filler like "commensurate with experience". Not present. We need to preserve all substantive information. Let's extract content: Who We Are: "At Lindt, we are a global fast-growing consumer goods company, enchanting the world with premium chocolate. We are driven by our passion for excellence and go the extra mile ensuring that every Lindt experience is nothing short of exceptional. Our collective efforts are geared towards making a positive impact, not only in the world of premium chocolate but also in the lives of our employees, customers, and communities. Our company embraces a culture defined by the core values of Excellence, Innovation, Entrepreneurship, Responsibility, and Collaboration, fostering a dynamic and collaborative environment where these principles drive our success." Position Purpose: "Do you consider yourself a chocolate enthusiast? As a Shift Supervisor at Lindt USA, you will be joining a team that truly believes in you and your abilities to create a positive and engaging in-store experience for our customers. With Lindt Chocolate Shops across the U.S., our retail teams play an integral part in delivering a premium experience to our customers. It takes a positive, highly engaged, self-starter to satisfy our customers with every interaction. It is this passion for Lindt, knowledge of our product and commitment to our brand that keeps customers coming back time and again." Essential Job Functions & Responsibilities: Sales: - Ensure store meets or exceeds weekly, monthly, annual sales plan and consistently contributes to the district's achievement of the sale's plan. - Models understanding and commitment to the store's sales mission and effectively communicates the mission to staff in actionable terms. - Assists with development of each team member's individual commitment to the achievement of store's sales results. - Models and effectively supervises staff to insure sales goals (including key performance indicators, ADS, UPT, conversion and other company sales standards) and external sales opportunities are achieved. - Models Lindt standards through everyday activities (4 Moments of Influence, dress code, up-selling, commitment, passion, sales focus, drive). - Monitors and escalates stock levels to Store Management in a timely manner to avoid out of stocks/overstocks/dated product. Staff Development: - Support Store Manager with training sales staff in accordance with Lindt & Sprüngli guidelines and standards in order to insure a knowledgeable, friendly, well-trained staff. - Help to train sales staff in accordance with company standards, insuring daily, weekly and monthly sales and operations are consistently achieved. - Assist with training and developing staff sales techniques, insuring solid product knowledge is consistently demonstrated and the brand is accurately represented to the customer. - Escalate issues to Store Management in a professional and timely manner. Operational Controls: - Ensure store meets or exceeds company standards for operational controls and compliance. - Inventory Control/Shrink - Cash Management (POS, Paperwork, logs, policies & procedures) - Comply with all Quality Assurance policies & procedures - Maintain store cleanliness Qualifications & Requirements: Skills & Knowledge: - Proven sales background - Ability to take direction and effectively delegate and execute through others - Basic math and/or accounting skills Experience: - Prior retail experience, preferably in a specialty retail environment - Regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 35 pounds, occasionally lift and/or move up to 50 pounds - Ability to climb, balance, stoop, kneel, crouch and reach with arms Education: - High School Graduate or equivalent Other Requirements: - Must be available to work nights, weekends (Saturday and Sundays) and Holidays - Applicants for this position must be currently authorized to work in the United States on a full-time basis. - The company will not sponsor applicants for this position for work visas. - Lindt USA’s salary range reflects market rates based on our size, revenue, and location. Starting pay is determined using a wide range of factors including, but not limited to, job-related skills, knowledge, and experience as well as market conditions. A bonus and/or long-term incentive may be included as part of this compensation package. - Applicants for this position must successfully pass a background screening and may be required to pass drug screenings as well. - If you are looking to join a winning team and fast-track your career, contact us! Join us on our journey of excellence, impact, and growth We need to remove EEO line (already removed). Also remove duplicated lines? Not seeing duplicates. We need to output HTML fragment only. We'll structure:

    About the role

    Who We Are paragraph + Position Purpose paragraph combined? Could be two paragraphs.

    Responsibilities

    • Sales: ... maybe we need to break each bullet as
    • . Could also have subheadings inside? Not required. We'll just list each responsibility as
    • . Could group by function but not necessary. Better to keep subheadings inside
    • ? Could do
    • Sales: ...
    • etc. But we need to preserve all info. We'll just list each bullet as separate
    • . Might be long but okay. We'll include all bullets from Sales, Staff Development, Operational Controls.

      Requirements

      We could have sub-sections: Skills & Knowledge, Experience, Education, Other Requirements. Could use

      but only

      allowed for section headings? The instruction says use

      for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but to be safe we can use

      for each major section and use
      • for lists. For sub-sections we can just include them as part of the list with maybe a preceding

        or . We'll just put them as

      • with bold label. Alternatively we could make separate sections: Skills, Experience, Education, Other Requirements using

        . But the instruction gave examples; we could use Skills as a section. However we have both Skills & Knowledge and Experience etc. Might be better to have separate sections: Skills, Experience, Education, Other Requirements. But we also have Qualifications & Requirements heading; we could use Requirements as main and then sub-sections as

        but not sure. Given the instruction: "Use

        for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It suggests we can use those headings. So we could have sections: About the role, Responsibilities, Requirements (or Qualifications), Skills, Pay, Schedule. But we have overlapping. Let's decide: - About the role: company description + position purpose. - Responsibilities: essential job functions. - Requirements: qualifications (skills, experience, education, other). - Pay: compensation. - Schedule: availability. We can omit Skills as separate because it's covered under Requirements. Thus we will output:

        About the role

        At Lindt, we are a global fast-growing consumer goods company, enchanting the world with premium chocolate. We are driven by our passion for excellence and go the extra mile ensuring that every Lindt experience is nothing short of exceptional. Our collective efforts are geared towards making a positive impact, not only in the world of premium chocolate but also in the lives of our employees, customers, and communities. Our company embraces a culture defined by the core values of Excellence, Innovation, Entrepreneurship, Responsibility, and Collaboration, fostering a dynamic and collaborative environment where these principles drive our success.

        Do you consider yourself a chocolate enthusiast? As a Shift Supervisor at Lindt USA, you will be joining a team that truly believes in you and your abilities to create a positive and engaging in-store experience for our customers. With Lindt Chocolate Shops across the U.S., our retail teams play an integral part in delivering a premium experience to our customers. It takes a positive, highly engaged, self-starter to satisfy our customers with every interaction. It is this passion for Lindt, knowledge of our product and commitment to our brand that keeps customers coming back time and again.

        Responsibilities

        • Ensure store meets or exceeds weekly, monthly, annual sales plan and consistently contributes to the district's achievement of the sale

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