Retail Store Manager -Portland

About the Role

A memorable retail experience starts with people who know how to connect with customers, solve problems and make the buying process easy. Whether you've worked as a retail associate, sales associate or store associate, you know that great customer service can turn a routine purchase into a positive experience. Saf‑Gard® Safety Shoe Company is looking for a full‑time Retail Store Manager in Portland, OR who can wow customers with exceptional service and support daily store operations. This role is ideal for someone who enjoys being part of a close‑knit team, loves working with people, and wants to expand retail management expertise.

Responsibilities

• Provide friendly, knowledgeable customer service while helping customers select safety footwear.
• Learn product lines and explain features, fit, and benefits to customers.
• Use Aetrex Foot Scanning Technology to help customers optimize fit.
• Process sales transactions, including cash and credit‑card payments, using POS systems and mobile checkout tools.
• Look up customer information, purchase history, and program details within company systems.
• Maintain clean, organized, and fully stocked showroom displays while supporting visual merchandising initiatives.
• Merchandise incoming inventory and assist with inventory management and product organization.
• Support local store growth through outreach, marketing, and customer engagement efforts.
• Assist with store operations and administrative support tasks as needed.
• Help create a positive, team‑oriented store environment as a valued retail team member.
• Cross‑train in other administrative office duties, such as ordering supplies and receiving mail.
• Perform other duties as assigned.

Requirements

• At least 1 year of retail sales management experience.
• Strong communication and interpersonal skills.
• Friendly, dependable, and customer‑focused attitude.
• Ability to stay organized and manage multiple responsibilities.
• Comfortable learning new systems and technology.
• Ability to work both independently and as part of a team.
• Experience handling cash and credit‑card transactions accurately.
• Ability to learn and use the retail operating system (Navision).

Schedule

Full‑time position: Monday‑Friday 9 am‑5 pm; Saturday 10 am‑2 pm (2 days per month).

Benefits

• Company‑paid dental, vision, long‑term disability, short‑term disability, and life insurance (effective the first of the month after 60 days).
• Multi‑tiered medical insurance plans (benefits valued at over $10,000 annually).
• 8 paid holidays per year.
• PTO accrues bi‑weekly at 3.08 hours (2 weeks annualized after 1 year); accrual increases to 4.62 hours after 7 years (3 weeks annualized).
• 401(k) plan with 50 % employer match on the first 6 % of employee base pay.
• Stable, long‑term career opportunities with room for growth and advancement.
• Supportive, team‑oriented work environment.
• Cross‑training and development opportunities across departments.

About Saf‑Gard®

Saf‑Gard® has been in the safety footwear business for more than 40 years. The company values safety, relationships, trust, teamwork, and common sense. Employees are part of a close‑knit family that works hard, helps each other, and treats people the right way, fostering a culture that has supported growth for over four decades.