Retail Store Manager | Niagara Falls

Who We Are

At Lovisa, we're redefining the world of jewellery – making it stylish, affordable, and accessible. With 150+ new styles landing in-store each week, we stay ahead of the trends and empower our customers to feel fabulous every day. As a rapidly growing global brand, we're creating incredible opportunities for passionate individuals looking to build a career in fashion retail and contribute to something bigger.

What's In It for You?

• Career Growth: With stores opening globally, Lovisa offers endless opportunities to grow – whether you're stepping up in-store or exploring international pathways.
• Birthday Leave: Celebrate YOU with a paid day off on your birthday – it's our gift to you.
• Team Member Perks: Enjoy discounts on our stunning jewellery, access to exclusive competitions, and rewards recognising your amazing work.
• World-Class Training: We'll set you up for success with hands-on training in retail, customer service – and even ear and body piercing.
• Supportive Culture: Lead a passionate, dynamic team in a fun and collaborative environment where we succeed together.

What We're Looking For

We're after a confident and enthusiastic leader who loves fashion, thrives on coaching others, and brings energy and drive to everything they do.

• Leadership with Style: You're fashion-focused with a strong ability to inspire and motivate your team to deliver on-trend customer experiences.
• A Can-Do Attitude: You're confident managing operations, driving results, and creating a positive team culture through action and example.
• Customer First Mindset: You go above and beyond to create unforgettable in-store experiences where every customer feels seen, supported, and stylish.
• Drive to Succeed: You thrive on achieving sales targets, creating an engaging store atmosphere, and leading your team to success.

Your Role

As a Store Manager, you'll be responsible for leading and developing your team, delivering sales results, and creating a vibrant, customer-focused environment.

Key Responsibilities

• Inspire and coach your team to deliver exceptional customer experiences that reflect our brand values.
• Drive store performance by achieving sales targets and KPIs while keeping the store atmosphere fun and energetic.
• Lead day-to-day operations and ensure stock is beautifully presented and well-managed – always on-brand and on-point.
• Champion Lovisa's 10 + 1 Culture Commitments and foster a strong team connection.
• Provide ongoing development and training to elevate your team's skills and confidence.
• Maintain visual excellence with engaging merchandising that showcases the latest jewellery trends and captures customer attention.