Retail Store Manager - Merrell

About the role

Wolverine Worldwide is seeking a highly motivated and enthusiastic Store Manager to lead a team and drive results for our expanding portfolio of brands. This role requires a proven track record in managing sales and profit, fostering a positive team environment, and ensuring efficient operations.

Responsibilities

• Motivate and engage your team to embody the brand values, promoting an inclusive and positive workplace culture.
• Own all sales and profit results, managing costs and overseeing payroll, sales, and key performance indicators (KPIs).
• Deliver exceptional customer service, modeling the highest standards of behavior for the team.
• Communicate effectively, both on-site and off, building relationships with customers and community partners.
• Foster a supportive, productive, and inclusive environment, ensuring policies and procedures are communicated and implemented.
• Identify and implement innovative strategies to enhance customer loyalty and brand presence in the local community.
• Ensure prompt stock placement and oversee the smooth operation of the store.
• Manage change within the store, engaging the team in new ways of working.
• Create memorable customer experiences through authentic and attentive service.

Requirements

• Experience in a management role, preferably in a fast-paced and client-focused retail environment.
• Proven sales background and experience setting and delivering store KPIs.
• Flexible and adaptable, comfortable working in a dynamic environment.
• Availability to work various shifts, including mornings, evenings, weekends, and holidays.
• Passion for Wolverine brands and lifestyle.
• Ability to handle multiple tasks and manage pressure effectively.
• Proficiency in point-of-sale (POS) systems and budget management, including payroll and expenses.
• Exceptional customer service and team management skills, with a history of developing and mentoring others.
• Adequate knowledge of market trends in the retail industry.

Qualifications

• High School diploma or equivalent.

Benefits

Wolverine Worldwide offers competitive benefits, including health insurance, retirement plans, and paid time off.

Pay

Compensation is commensurate with experience and qualifications.

Schedule

The schedule is flexible to accommodate the needs of the position and the individual.