Retail Store Manager
ZWILLING J.A. Henckels LLC · Wrentham, MA · 2 wk ago
HybridBusiness Development$70k–$75k/yrFull-time
Personnel Management
- Recruit top talent for our retail store.
- Train team members in product knowledge, selling techniques, and store operations.
- Motivate and develop staff through coaching, feedback, and regular performance assessments.
- Foster a safe, positive, and collaborative work environment.
- Uphold company policies and standards.
Retail Store Operations
- Analyze and optimize store performance to maximize profitability.
- Identify opportunities for improvement and provide actionable feedback.
- Ensure the store remains clean, safe, and welcoming for customers and employees.
Marketing and Customer Relations
- Deliver exceptional and consistent customer service.
- Build local brand awareness through community outreach initiatives.
- Collaborate on the planning and execution in-store and off-site events.
Qualifications and Skills
- Genuine passion for culinary products and experiences.
- Associate or bachelor’s degree preferred; relevant retail experience considered.
- Minimum 3 years of retail sales management experience.
- Strong business acumen and problem-solving capabilities.
- Excellent communication, organizational, and writing skills.
- Professional, adaptable, and collaborative approach.
- Proficiency in Microsoft Word, Outlook, and Excel.
- Ability to stand/walk for extended periods and lift 35 lbs. or more.
- Comfortable using a ladder.
Pay
$70,000.00 - $75,000.00 per year based upon experience.
Schedule
N/A
Benefits
- Medical/dental/vision package.
- 401k plan.
- Generous employee discount.
- Paid vacation and sick time.
Contact
Learn more at: https://www.zwilling.com/us/about-us/article-about-the-group-our-people.html