Retail Store Manager
About the role
Maximize your earning potential as Road Runner Sports’ next Retail Store Manager! You can look forward to exercising your leadership skills as you own the performance of both your store and your team. Your day to day will consist of facilitating the Customer experience by holding your team accountable to our Customer Commitments. You’ll also partner with your leadership team to drive store performance to meet and exceed revenue and profit goals as well support the operational tasks that keep your store in shape to WOW your Customers. You’ll be given all the tools and training you need to support your success in your new role through our management training program. Success is measured by your ability to develop your successors and your team’s ability to consistently meet and exceed all Key Performance Indicators (KPIs).
About Us
Road Runner Sports is proud to have been recognized as the 2023 Footwear Retailer of the Year by Footwear Magazine. Founded in a San Diego garage over 41 years ago. Road Runner Sports has 52 stores across the country, and we are growing! Our Values, Mission & Purpose (we call them Our 6 Pillars) are Be Different, Bring the WOW, Build something great together, Get Moving, Stay Active, and Live Healthy.
Responsibilities
- Own all store Key Performance Indicators (KPIs).
- Monitor and manage team attendance and ensure accountability through coaching and counseling.
- Respond to Customer feedback, resolve issues, and always strive for continuous improvement of the in-store experience.
- Own the store visit operations and appearance checklist.
- Execute high-level in-the-moment coaching and development of your Assistant Manager, Supervisor, and Team/Shift Leads into all-star leaders.
- Participate in ongoing leadership training that will fine-tune your management, accountability, operations, and communications skills.
- Set the tone in your store for positive attitude and high energy.
- Manage the weekly schedule and payroll budget and determine hiring needs