Retail Store Manager

About the role

As Retail Store Manager, you will run day-to-day sales and operations while maintaining excellent customer-service standards.

Responsibilities

• Manage the sales team by coaching, counseling, advising, supporting, and motivating to help meet sales objectives.
• Stay current on financial data, inventory, and other key statistics.
• Ensure all products in the store are available for purchase and displayed appropriately.
• Oversee and manage payroll, recruiting, hiring, and training of store employees.
• Execute operational tasks related to institutional sales and rental services for assigned accounts.
• Promote the Music & Arts lesson program and assist teachers.
• Demonstrate outstanding customer service to every customer.
• Perform additional duties as assigned.

Requirements

• High School Diploma or equivalent (minimum).
• 2 years of relevant work experience (minimum).
• 3–5 years of retail experience (preferred).
• Musical experience and interest (preferred).

Benefits

• Gig leave for musicians: take time off to tour and return to your job.
• Medical, dental, and vision coverage.
• 401K with company match.
• Mental-health support.
• Paid sick, holiday, and vacation time.
• Employee discount program.
• Tuition-reimbursement options.

Pay

$23.00 – $25.00 per hour plus bonus, depending on location, background, and experience.

About Music & Arts

Music & Arts embodies creativity and music by encouraging teammates to find their own individual sound. We strive to create lifelong musicians and make a difference by enabling everyone to experience the joy of playing an instrument. Founded in 1952 in Bethesda, MD, Music & Arts has grown into the largest band and orchestra instrument retailer in the United States, now comprising 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations.