Retail Store Manager
About the role
As Store Manager, you own the full picture — the experience your guests have, the culture your team lives, and the results your store delivers. Your job is to make sure every visit is an experience, not just a transaction. You'll report to the Director of Operations.
What you'll own
- Sales growth — set goals, track performance, and coach your team to hit them
- Hire, train, and develop your team: Associates, Shift Leads, and your Assistant Manager
- Maintain the training systems and make sure every team member is set up to succeed
- Store operations: scheduling, purchase orders, transfers, special orders, and inventory
- Visual merchandising — keep the floor clean, stocked, and shoppable at all times
- Implement company policies, goals, and the Legacy brand experience consistently
- Handle employee and guest relations with a steady hand
- Provide regular updates to the Director of Operations on results, needs, and hiring
- Maintain a positive, high-performing store culture every day
What we're looking for
- Proven retail management experience — you've led a team and owned results
- A leader who develops people, not just manages them
- Strong communicator with guests, staff, and leadership
- Operationally sharp — inventory, scheduling, hiring, and compliance
- Flexible availability including evenings, weekends, and stepping in when needed
- High energy — the holiday rush fires you up
- A genuine love for the Legacy Toys brand
Physical requirements & work environment
- Stand and walk for extended periods during a shift
- Frequently reach, bend, stoop, and use a step stool to stock and retrieve product
- Occasionally lift and carry up to 25 pounds (e.g., boxes of stock)
- Operate a point-of-sale system and handle products with manual dexterity
- Work in a busy, high-energy retail environment, including evenings, weekends, and holidays
Benefits & perks
- Game On Us (a free game of your choice each quarter for eligible team members)
- A 30% employee discount (some brand exclusions)
- Earned Sick & Safe Time as required by law
- Paid vacation (Store Managers accrue about 2 weeks/year for full-time)
- Flexible and predictable scheduling
- In-store game lending
- Twice-yearly team swag and events
- A clear path to grow
Legacy Toys is an equal opportunity employer.
We celebrate diversity and are committed to an inclusive, welcoming workplace for every team member. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by federal, state, or local law. We provide reasonable accommodations to applicants and employees with disabilities — if you need an accommodation during the application process, please let us know.