Retail Store Manager

About the role

The Johnnie-O Store Manager leads the Main Street retail location, focusing on delivering an exceptional customer experience, driving sales, building a strong team, and ensuring smooth day-to-day operations.

Responsibilities

• Build a performance-driven, customer-first culture rooted in Johnnie-O values.
• Recruit, hire, and develop top talent, providing ongoing coaching and recognition.
• Achieve and exceed sales goals through strategic planning and execution.
• Use clienteling tools to build long-term customer relationships and drive repeat business.
• Partner with marketing and community teams to plan events that engage the local market.
• Lead by example on the sales floor, modeling personalized, authentic service.
• Maintain a clean, organized, and inviting store environment.
• Manage scheduling, payroll, cash handling, inventory accuracy, and loss prevention.
• Execute seasonal floor sets and weekly merchandising updates that reflect brand standards and directives from HQ.

Qualifications

• 3-5 years of retail management experience, ideally in a premium or lifestyle brand.
• Proven track record of achieving sales targets while developing strong teams.
• Strong leadership, communication, and interpersonal skills.
• Ability to analyze performance, make data-driven decisions, and act quickly on opportunities.
• Comfort with POS systems, reporting tools, and MS Office applications.
• Flexibility to work evenings, weekends, and holidays.
• Ability to lift up to 40 lbs., climb ladders, and be on your feet for extended periods.

Benefits & Compensation

• Full-time/Hourly position plus commission opportunities, paid time off, and paid holidays.
• Health/Dental/Vision/FSA/Life/Shirt-Term Disability Insurance benefits.
• Employee discounts.

Aside from a fun and unique working environment, Johnnie-O offers a challenging career coupled with a competitive compensation and benefits package.