Retail Store Manager

About the role

Hammer Made is opening a new store at the Pittsburgh Airport in April 2025 and is seeking a full-time Retail Store Manager to oversee daily operations. This role offers a competitive salary range of $60,000.00 - $70,000.00 with monthly bonus and commission opportunities, bringing on-target earnings (OTE) to $70,000 - $80,000 with no cap on commissions.

At Hammer Made, we elevate wardrobes and confidence through distinctive, limited-run men’s shirts, apparel, and accessories. We’re looking for dynamic individuals with retail experience and a passion for fashion to become the face of our brand.

Responsibilities

• Manage day-to-day store operations to ensure effective, proper, and efficient process execution.
• Control inventory levels and provide feedback to corporate partners on trends.
• Empower the Assistant Manager to oversee visual operations and provide guidance.
• Accurately track store budgets and manage ordering procedures.
• Analyze sales and expense reports.
• Manage transactions and cash for accuracy, ensuring deposits align with cash management expectations.
• Complete daily store logs.
• Uphold visual merchandising initiatives, ensuring a top-quality, appealing merchandise assortment.
• Maintain company brand standards for a neat, clean, and organized sales floor, cash wrap, and fitting room.
• Collaborate effectively with other store locations and outside business partners.
• Support, promote, and assume responsibility for loss prevention and risk management.
• Create and maintain a cohesive work environment that inspires engagement.
• Supervise all store staff, including the Assistant Store Manager (ASM) and full/part-time sales associates.
• Train, coach, and develop team members using Hammer Made training tools and resources.
• Adapt to Hammer Made’s selling culture and motivate staff to achieve maximum performance.
• Delegate tasks effectively to team members.
• Lead the store team to deliver exceptional customer service.
• Network within your market and keep corporate partners informed of local trends.
• Take on additional responsibilities from market managers as needed.
• Ensure professional image and grooming standards reflective of the brand are adhered to.
• Achieve and maintain staffing level goals.
• Attract, hire, and retain a diverse team of top talent.
• Schedule associates to maintain adequate floor coverage while maximizing traffic patterns and payroll budgets.
• Ensure staffing levels reflect seasonal and traffic trends.
• Drive store sales performance and metrics.
• Demonstrate sales leadership by actively participating on the selling floor.
• Evaluate and coach associate performance regularly with measurable goals.
• Achieve the monthly minimum personal sales goal.
• Develop events and community connections to grow the customer base and build the Hammer Made brand.
• Manage the creation and implementation of a clientele process to cultivate repeat business.
• Actively participate in monthly all-staff meetings.

Requirements

• Proven experience as a retail manager.
• Interest and knowledge in fashion and the men’s apparel industry.
• Knowledge of retail management best practices.
• Excellent selling skills.
• Outstanding communication and interpersonal abilities.
• Excellent organization and leadership skills.
• Growth and development mindset with strong business acumen.
• Proven ability to motivate sales teams to drive results through teamwork, empowerment, and collaboration.
• Excellent knowledge of retail point-of-sale systems.
• Bachelor’s degree in a business/sales-related field or equivalent retail/business experience.
• 3-5 years of sales management experience, preferably in the retail apparel industry.
• Proficiency in Microsoft Office or Google Office Suite.

Physical Demands

• Standing and being mobile on the sales floor for extended periods.
• Walking, stooping, and occasionally lifting up to 50 lbs.
• Specific vision abilities required: close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Ability to work in the store alone at times.

Schedule

This is a full-time position with variable hours and days each week to meet business needs. Must be flexible with scheduling and available to work retail hours, including days, evenings, weekends, and holidays.

Travel

Possible travel to the Headquarters office in Minnesota for training.

Benefits

• Medical, dental, and vision insurance.
• Supplemental insurance: LTD, STD, and life insurance.
• Generous clothing discount and clothing allowance.
• 15 days of PTO.

Pay

Competitive salary range of $60,000.00 - $70,000.00 with monthly bonus and commission opportunities. On-target earnings (OTE) of $70,000 - $80,000 with no cap on commissions.