Retail Store Manager

At Curaleaf, we’re redefining the cannabis industry with a strong commitment to quality, expertise, and innovation. As a leading global cannabis provider, our brands—including Curaleaf, Select, and Grassroots—offer premium products and services in both medical and adult-use markets. Join us to be part of a high-growth, purpose-driven company that champions corporate social responsibility through our Rooted in Good initiative, supporting community outreach and positive change.

About the role

As a Store Manager at Curaleaf, you will lead the store’s financial success and operational excellence while aligning your team with Curaleaf’s mission, vision, and values. You will manage all aspects of store performance, including profitability, adapting to business trends, and overseeing financial management. The role involves attracting, onboarding, and developing top talent; creating a strong pipeline for succession planning; and fostering a culture of continuous growth. You will act as a brand ambassador, educating customers about Curaleaf’s products while leading a collaborative team-selling environment. Your leadership will inspire your team to exceed sales goals, deliver exceptional customer service, and support overall business growth.

Travel requirements: 10% - 25%.

Responsibilities

• Empower your team to deliver exceptional customer experiences while driving sales and exceeding key performance indicators (KPIs).
• Attract, hire, and retain a diverse team of top talent by setting clear goals and expectations.
• Train, mentor, and develop your team, leveraging individual strengths and fostering growth opportunities.
• Accurately forecast payroll to optimize productivity, ensuring the team achieves sales and payroll targets while managing operational workloads efficiently.
• Oversee P&L, strategically driving revenue growth and improving store efficiency.
• Identify underperforming areas and implement solutions using company programs and tools.
• Stay ahead of business trends and share insights with senior leadership to refine strategies and improve results.
• Ensure operational excellence by delegating tasks effectively, maintaining clear brand messaging, and upholding company standards.
• Create a sense of urgency and accountability within the team, adapting quickly to shifts in the retail landscape.
• Protect company assets by ensuring compliance with safety protocols, inventory control, and loss prevention procedures, all while adhering to local, state, and federal regulations.
• Analyze trends and manage stock levels to avoid shortages or overstock, ensuring that inventory is ordered and managed efficiently.
• Perform other duties as assigned.

Requirements

• 3+ years of retail leadership experience, preferably in a fast-paced, high-volume environment.
• Proven ability to drive sales and consistently exceed performance goals.
• Experience building and leading high-performing teams with a focus on talent development, mentorship, and succession planning.
• Strong communication skills and the ability to collaborate effectively across all levels of the organization.
• Exceptional customer service skills with a solutions-oriented mindset.
• Open to giving and receiving feedback, and skilled at managing change and fostering adaptability.
• Demonstrated success in overseeing store operations, including visual merchandising, financial management, and loss prevention.
• Flexibility to work nights, weekends, holidays, and occasional overnights as needed.
• Commitment to maintaining compliance with state regulations.

Supervisory Responsibilities: Directly supervise team members, making critical decisions regarding hiring, termination, performance evaluations, and professional development.

Qualifications

Even better if: You have previous experience in the cannabis industry.

Physical Requirements

• Regularly required to stand, walk, talk or hear, stoop, kneel, crouch or crawl, use hands and fingers to feel, reach with hands and arms, and lift up to 25 pounds.
• Occasionally required to climb, balance, and lift up to 50 pounds.
• Requires close vision (clear vision at 20 inches or less).

Work Environment

This job operates in a professional retail environment. The role routinely uses standard office equipment such as computers, POS systems, phones, photocopiers, and filing cabinets. This position has allergen warnings including potential exposure to dust, pollen, and plant pathogens and requires the ability to work in confined spaces, have a high stress tolerance, adaptability, and flexibility to work in an ever-changing environment.

Pay

$66,000—$73,000 USD

Benefits

• Career Growth Opportunities
• Competitive Pay and Benefits
• Generous PTO and Parental Leave
• 401(K) Retirement Plan
• Life/Disability Insurance
• Community Involvement
• Referral Bonuses and Product Discounts

Benefits vary by state, role type, and eligibility.