Retail Store Manager

About the role

The candidate must have open availability on weekdays, evenings, weekends, holidays, and occasional overnights.

Responsibilities

• Empower your team to deliver exceptional customer experiences while driving sales and exceeding key performance indicators (KPIs).
• Attract, hire, and retain a diverse team of top talent by setting clear goals and expectations.
• Train, mentor, and develop your team, leveraging individual strengths and fostering growth opportunities.
• Accurately forecast payroll to optimize productivity, ensuring the team achieves sales and payroll targets while managing operational workloads efficiently.
• Oversee P&L, strategically driving revenue growth and improving store efficiency.
• Identify underperforming areas and implement solutions using company programs and tools.
• Stay ahead of business trends and share insights with senior leadership to refine strategies and improve results.
• Create a sense of urgency and accountability within the team, adapting quickly to shifts in the retail landscape.
• Protect company assets by ensuring compliance with safety protocols, inventory control, and loss prevention procedures, all while adhering to local, state, and federal regulations.
• Analyze trends and manage stock levels to avoid shortages or overstock, ensuring that inventory is ordered and managed efficiently.

Requirements

• 3+ years of retail leadership experience, preferably in a fast-pace, high-volume environment
• Proven ability to drive sales and consistently exceed performance goals in a fast-paced environment
• Experience building and leading high-performing teams with a focus on talent development, mentorship, and succession planning
• Strong communication skills and the ability to collaborate effectively across all levels of the organization
• Exceptional customer service skills with a solutions-oriented mindset
• Open to giving and receiving feedback, and skilled at managing change and fostering adaptability
• Demonstrated success in overseeing store operations, including visual merchandising, financial management, and loss prevention
• Flexibility to work nights, weekends, and holidays as needed
• Commitment to maintaining compliance with state regulations

Qualifications

• Physical requirements: While performing the duties of this Job, the employee is regularly required to stand, walk, talk or hear, stoop, kneel, crouch or crawl, use hands and finger to feel, reach with hands and arms, and lift up to 25 pounds. The employee is occasionally required to climb, balance, and lift up to 50 pounds. This position requires close vision (clear vision at 20 inches or less).
• Work environment: This job operates in a professional retail environment. This role routinely uses standard office equipment such as computers, POS systems, phones, photocopiers, and filing cabinets. This position has allergen warnings including potential exposure to dust, pollen, and plant pathogens and requires the ability to work in confined spaces, have a high stress tolerance, adaptability, and be flexible to work in an ever-changing environment.

Skills

• Leadership and management skills
• Customer service and problem-solving abilities
• Financial management and budgeting skills
• Team-building and mentoring skills
• Strategic thinking and decision-making skills
• Adaptability and flexibility

Benefits

Benefits vary by state, role type, and eligibility. Follow us on Social Media: Instagram: @curaleaf.usa Twitter: @Curaleaf_Inc LinkedIn: Curaleaf LinkedIn

Pay

$60,000—$65,000 USD

Schedule

Flexible schedule with occasional overnights and holidays.