Retail Store Manager

About the role

We’re looking for an experienced, people-focused Store Manager to lead a retail team passionate about helping customers find the right workwear and pet care solutions. This is more than just a store — it’s a place where customers feel heard, supported, and confident in the products they buy.

Responsibilities

• Lead by example on the sales floor, actively engaging with customers and guiding team interactions
• Coach and develop a team of part-time and full-time associates
• Drive sales performance and customer satisfaction through training, merchandising, and thoughtful decision-making
• Oversee inventory and stock presentation for both pet and workwear departments
• Maintain store cleanliness, safety, and organization
• Handle scheduling, store operations, and communication with leadership
• Foster a culture of curiosity, kindness, and problem-solving

Requirements

• 2+ years of retail leadership experience, ideally in a specialty store environment
• Strong leadership and interpersonal skills
• A passion for hands-on customer service
• Comfort learning and sharing knowledge about workwear, boots, pet food, and pet care
• Physical ability to lift up to 50 lbs and remain active on the sales floor
• Strong organizational and time management skills

Qualifications

• Must be able to work weekends/evenings

Skills

• Customer service
• Leadership
• Teamwork
• Problem-solving
• Inventory management

Benefits

• Competitive pay based on experience
• Employee discount on all merchandise (pet and workwear)
• Health benefits, 401k plus matching, and paid time off
• Supportive leadership and opportunities to grow with the company
• A tight-knit team and loyal customer base

Pay

Competitive pay based on experience

Schedule

Must be able to work weekends/evenings