Retail Store Manager ($55K-$65K, Exp. Managing a Team of 20+ Req.)

About the role

Our client, an established retailer with multiple locations across Wisconsin, seeks a Manager for their Big Bend location, just south of Waukesha. You will oversee overall store performance, lead the execution of inventory resets, and manage a team that seasonally fluctuates between 23–32 employees. The ideal candidate will have experience managing a retail property and is extremely hands-on, resourceful, collaborative, and accountable. Assistant Store Managers or Department Managers from Big Box/large scale retailers will be considered. To be successful, you must be comfortable with ambiguity in year one as you experience a complete cycle of seasonal resets and the variables that come into play. This position offers a path to career growth and other management opportunities in a company that values people, training, and culture. Additionally, this retail management role offers more attractive hours for work-life balance.

Responsibilities

• Provide hands-on leadership to support store operations, profitability, and customer experience
• Implement and monitor merchandising resets and marketing plans
• Oversee all staff (23–32 people), including Assistant Managers & department leads
• Provide coaching to store associates and Assistant Managers
• Create a daily plan and staff assignments
• Oversee inventory, scheduling, and customer service processes
• Track store performance, KPIs, and proactively address areas of concern
• Start-up computer systems for opening and support cashiers with troubleshooting as needed
• Ensure daily cycle counts are completed and sent to the corporate office
• Align store culture with company vision and values
• Develop strong partnerships with store personnel, buyers, vendors, and corporate leadership
• Protect and maintain company assets and resources
• Ensure compliance with all regulatory and safety standards

Qualifications

• 2+ years of experience as a retail store manager with full ownership of operations
• Management experience with 20+ team members
• Highly hands-on and comfortable working on your feet in a fast-paced environment
• Excellent computer skills, including experience with Inventory & POS software
• Ability to attend offsite training 1 day per week for the first 3 months
• Ability to work 100% on-site

Benefits

• Medical
• Dental
• Vision
• Life Insurance
• 401K with Match
• Paid Time Off

Pay

$55,000–$65,000 + Annual Bonus Potential

Schedule

• Off-season: 40 hours per week
• Busy season: 42–44 hours per week
• Peak season: 50 hours per week
• Store hours: Most days 9 am–6 pm or 7 pm (openers arrive 1 hour prior)

Travel

Local (~5-day trips annually)