Retail Store Manager (21)

No late nights! Stores are open from 10am to 8pm Mon–Sat, 11am to 6pm on Sunday.

Pay

$55,000 per year plus quarterly sales bonus.

Benefits

• Employee discount at our retail stores
• Employee discount at Dell, AT&T, and other retailers
• 4 weeks of paid time off in your first year, eligible to start using after 90 days
• Medical, dental, and vision insurance, starting the 1st of the month after 30 days
• Supplemental life insurance
• Financial coaching—budgeting, debt payoff, credit-collection knowledge, and more
• Quarterly sales bonus program

Purpose

To operate a retail store within a given budget while meeting or exceeding a production plan, monthly sales goals, and planned company contribution.

Responsibilities

• Continually support a diverse team of associates and participants to meet sales goals
• Provide extraordinary customer service with professionalism while adhering to policy and procedure
• Communicate and oversee logistics between store and plant for store needs
• Meet production goals by training, motivating, and mentoring store staff
• Responsible for employee management and performance feedback
• Create bi-weekly employee schedules that meet production needs
• Review and respond to customer complaints in a professional manner
• Responsible for cash handling issues
• Follow weekly rotation policies on all goods and inventory, as scheduled
• Meet operational needs including closing at least 2 nights per week and responding to after-hours emergencies
• Establish and maintain a safe and professional environment for all employees, participants, and customers
• Perform other non-managerial functions as needed
• Other duties as assigned by District Manager, Retail Director, or Sr. Vice President of Retail Sales/Donated Goods

Requirements

• Maintain a valid Michigan driver’s license and driving record acceptable under Goodwill’s policy, with insurance coverage in your name