Retail Store Associate - Merrell

Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing brands including Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine. Our continued success is driven by our ability to stay true to our simple mission: we empower, engage and inspire our consumers – every step of the way.

Our team members are the beating heart of all our stores across the world, bringing their contagious passion to work every day, and going above and beyond to ensure an amazing experience for every customer they meet. From the moment they enter the store to when they leave, you will be responsible for making sure our customers have an exceptional experience. Whether that's helping them pick a new pair of shoes, or helping them style an outfit, your core responsibility is to ensure our consumers enjoy their time with us in store.

Responsibilities

• Create amazing experiences for our customers through offering authentic customer service that will leave a lasting impression
• Achieve sales targets and performance metrics
• Interact with our wonderful customers and educate them on our product, striving to build rapport and lasting relationships
• Maintain store standards, front and back, including visual merchandising, managing deliveries, maintaining stock replenishment, helping loss prevention and adhering to health & safety procedures
• Be responsible for cash management and adhere to all policy and procedures for security & health & safety and stock accuracy standards
• Encourage customer loyalty by discussing upcoming collection launches and obtaining customer data

Knowledge, Skills And Abilities Required

• Flexible schedule and availability to work weekends and holidays
• Retail sales experience is preferred, but not required
• Passion for our brands and brand lifestyles
• Excellent communication skills
• A positive and professional attitude
• Enthusiasm to learn and to share your product knowledge
• Ability to work well under pressure in a fast-paced, sales-driven atmosphere

Qualifications

• US Candidates Only
• High School diploma or equivalent
• Performing duties consistent with the Company's AAP/EEO goals and policies

Working Conditions

Retail environment