Retail Store Associate

About the role

Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories with a footprint spanning approximately 200 countries and territories. Our team members are the beating heart of all our stores across the world, bringing their contagious passion to work every day to ensure an amazing experience for every customer they meet.

Responsibilities

• Create amazing experiences for customers through authentic customer service that leaves a lasting impression.
• Achieve sales targets and performance metrics.
• Interact with customers and educate them on products, building rapport and lasting relationships.
• Maintain store standards, including visual merchandising, managing deliveries, stock replenishment, loss prevention, and health & safety procedures.
• Responsible for cash management and adherence to security, health & safety, and stock accuracy standards.
• Encourage customer loyalty by discussing upcoming collection launches and obtaining customer data.

Knowledge, Skills and Abilities Required

• Flexible schedule and availability to work weekends and holidays.
• Retail sales experience is preferred, but not required.
• Passion for our brands and brand lifestyles.
• Excellent communication skills.
• A positive and professional attitude.
• Enthusiasm to learn and share product knowledge.
• Ability to work well under pressure in a fast-paced, sales-driven atmosphere.

Working Conditions

Retail environment.