Retail Store Associate
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have "About the role" section containing the description paragraph (maybe also the store location and part-time info). Also we have Pay: "This is a part-time position with a hiring rate of $13.75/hr." So we have Pay and Schedule (part-time). Benefits: There's a mention of benefits: "At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/ . Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee." That's substantive benefits info (though generic). We should include Benefits section with that description (maybe as
). Also we have Compensation decisions etc but that's boilerplate; we can ignore. We must not include sections with placeholder text like "commensurate with experience". Not present. We must not repeat job title. Not include Job ID etc. We can include store location and maybe store number in About the role paragraph. We must remove boilerplate: EEO, legal, scam warning, etc. Also remove "What is the Process to get Started?" (application instructions) and the steps. Also remove "About Us" maybe? The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The "About Us" is not exactly boilerplate but it's generic company description; could be considered not substantive to the role? Might be okay to keep as part of About the role? But we already have About the role; we could incorporate some of that but it's generic. Safer to omit "About Us" as it's not specific to the role. The instruction: "Prefer a few substantive sections over many thin ones." So we could combine About the role and maybe include the company mission? But it's not required. We'll keep About the role as the initial description paragraph (including store location, part-time, hiring rate). We'll also include Pay and Schedule sections (though schedule is part-time). Benefits section from the benefits paragraph. We must not include duplicated lines. Ensure we don't include the "Job duties involve contact with customers..." again. Let's craft HTML:
About the role
This position is essential to the success of our retail stores. Store Associates work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store Associates are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Store associates are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals. The individual selected for this role will be expected to work at Store #701774, located at: 3150 North High St., Columbus, OH 43202. This is a part-time position with a hiring rate of $13.75/hr. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.
Responsibilities
- Ensure high levels of customer satisfaction through excellent sales service
- Assist customers in person and over the phone by determining needs and presenting appropriate products and services
- Build productive trust relationships with wholesale and retail customers
- Process sales transactions accurately and consistent with policies and procedures
- Follow and achieve sales goals on a monthly, quarterly, and yearly basis
- Maintain precise work order files and formulas
- Pull appropriate products from the sales floor or warehouse
- Tint and mix products, as needed, to customer specifications
- Stock shelves and set up displays
- Clean store equipment
- Load/unload delivery trucks
- Assist in making deliveries, as needed
- Maintain in-stock and presentable condition assigned areas
- Remain knowledgeable on products offered and discuss available options
- Comply with inventory control procedures
- Suggest ways to improve sales
Requirements
Minimum Requirements:
- Must be at least eighteen (18) years of age
- Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
- Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
- Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
Preferred Qualifications:
- Have a valid, unrestricted Driver’s License
- Have at least a High School diploma or GED
- Have at least one (1) year of experience working in a delivery, retail, or customer service position
- Have previous work experience selling paint and paint-related products
- Have previous work experience operating tinting and mixing equipment
- Ability to read, write, comprehend, and communicate in more than one language
- Ability to read, write, comprehend, and communicate in Spanish
Benefits
At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.
Pay
This is a part-time position with a hiring rate of $13.75/hr.
Schedule
Part-time schedule; hours may include evenings and weekends.
We need to ensure we didn't repeat Pay info duplicated; we have Pay section and also mentioned in About the role. That's okay but maybe duplication. The instruction: "Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a shortor drop it." It didn't forbid repeating info in prose vs sections. However "Prefer a few substantive sections over many thin ones." Could combine Pay and Schedule into one section? But we have separate headings allowed. It's okay. But we might want to avoid duplication: In About the role we already mention part-time and hiring rate. Could remove that from About the role and keep only in Pay and Schedule sections. However About the role should still be substantive; we can keep the description but maybe remove the part-time and rate sentence to avoid duplication. Let's edit About the role to exclude the part-time and hiring rate sentence. Keep rest. Thus About the role paragraph: "This position is essential to the success of our retail stores. Store Associates work closely with wholesale and retail customers to determine