Retail Store Associate
This position is essential to the success of our retail stores. Store associates work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions.
Store #1220
1346 E John Rowan Blvd
Bardstown, KY 40004
About the role
Store associates are expected to promptly resolve any customer concerns and ensure maximum client satisfaction, stay up-to-date with product features, and maintain the high quality and visual standards of the products and store. Store associates are tasked with achieving excellent customer service while consistently meeting the store’s sales goals.
Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise, and other items of value. The Company requires a review of criminal history to protect the business, its operations, reputation, customers, staff, employees, vendors, contractors, and the general public.
Responsibilities
- Ensure high levels of customer satisfaction through excellent sales service
- Assist customers in person and over the phone by determining needs and presenting appropriate products and services
- Build productive trust relationships with wholesale and retail customers
- Process sales transactions accurately and consistent with policies and procedures
- Follow and achieve sales goals on a monthly, quarterly, and yearly basis
- Maintain precise work order files and formulas
- Pull appropriate products from the sales floor or warehouse
- Tint and mix products, as needed, to customer specifications
- Stock shelves and set up displays
- Clean store equipment
- Load/unload delivery trucks
- Assist in making deliveries, as needed
- Maintain in-stock and presentable condition assigned areas
- Remain knowledgeable on products offered and discuss available options
- Comply with inventory control procedures
- Suggest ways to improve sales
Requirements
- Must be at least eighteen (18) years of age
- Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
- Must have a valid, unrestricted Driver’s License
- Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
- Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
Qualifications
- High School diploma or GED (preferred)
- At least one (1) year experience working in a delivery, retail, or customer service position (preferred)
- Previous work experience selling paint and paint related products (preferred)
- Previous work experience operating tinting and mixing equipment (preferred)
- Ability to read, write, comprehend, and communicate in more than one language (preferred)
- Ability to read, write, comprehend, and communicate in Spanish (preferred)
Pay
$14.00/hr
Schedule
Part time
Benefits
Sherwin-Williams offers a wide range of world-class benefits designed for employees and their families, including retirement, health care, and total well-being. A general description of benefits can be found at http://www.myswbenefits.com/. Click on “Candidates” to view benefit offerings eligible for this role.
About Us
At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings, and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent, and passion make it possible to live this purpose and achieve great results for customers and our business.
Sherwin-Williams invests in and supports employees in:
- Life … with rewards, benefits, and flexibility to enhance health and well-being
- Career … with opportunities to learn, develop new skills, and grow contributions
- Connection … with an inclusive team and commitment to our communities