Retail Store Associate

About the role

This is a part-time, seasonal position that requires days, nights and weekends. Must be 16 years of age or older.

Responsibilities

• Greets and acknowledges guests.
• Answers guests’ questions and assists them whenever possible.
• Recommends, selects and helps locate or obtain merchandise for guests.
• Processes sale with appropriate point of sale system, accepts payment, counts change and bags merchandise.
• Follows all register procedures and processes transactions accordingly.
• Maintains records related to sales.
• Maintains orderly back-stock and knows where goods are to be found.
• Sets aside and notifies supervisor of defective, mismarked, mislabeled, incorrectly priced, shopworn or damaged merchandise.
• Watches for and recognizes security risks and thefts and reports to security and management.
• Completes all related close-out paperwork.
• Performs other duties as assigned, such as conducting inventory or loading and unloading merchandise and other duties.

Requirements

• Previous experience in credit card handling.
• Previous experience with operating point-of-sale systems.
• Previous experience in retail or customer service environment.
• Excellent guest service skills; ability to adhere to Company’s customer service standards.
• Good communication skills; ability to communicate with guests and co-workers.
• Attention to detail.
• Able to handle multiple tasks simultaneously in fast-paced environment.
• Able to work independently and as a team member.
• Basic math skills; ability to accurately handle money and count change.
• Willingness to aggressively sell assigned items.
• Able to follow job guidelines and supervisors' instructions.

Skills

• Previous experience in credit card handling.
• Previous experience with operating point-of-sale systems.
• Previous experience in retail or customer service environment.
• Excellent guest service skills; ability to adhere to Company’s customer service standards.
• Good communication skills; ability to communicate with guests and co-workers.
• Attention to detail.
• Able to handle multiple tasks simultaneously in fast-paced environment.
• Able to work independently and as a team member.
• Basic math skills; ability to accurately handle money and count change.
• Willingness to aggressively sell assigned items.
• Able to follow job guidelines and supervisors' instructions.