Retail Store Associate

Responsibilities

• Provide an exceptional and meaningful customer service experience that promotes the product and builds brand relationships
• Service multiple customers at a time, multi-task and/or handle projects simultaneously
• Support all areas of operational excellence, including managing inventory, including filling orders, recalls, recovery, replenishment, etc.
• Plan and prioritize tasks and responsibilities to meet the needs of the customer and business
• Handle the cash register responsibly with care for all purchases and orders
• Responsible for cleaning and upkeep of the koi, plant, and store tanks during your shift
• Keep the outdoor area well-maintained as necessary, which includes activities such as leaf blowing, weeding, and planting
• Restock and tidy shelves while conducting inventory checks upon both arrival and departure during your shift - advise management of any needed restock or concerns with inventory
• Recognize the appropriate moments to refer a customer to another department within the organization, such as Construction or Service, while ensuring that all relevant information is collected

Qualifications

• 1-3 years of experience of retail sales, cashier or customer-focused knowledge
• Physical requirement involving the exertion of force up to 40 pounds, including standing, lifting, and walking flights of stairs
• Consistently demonstrate strong communication and interpersonal skills
• Ability to carry out job responsibilities in a high-volume, fast-paced setting
• High School Diploma, GED or equivalent - Required
• Available for varied weekly shifts including weekends, holidays, peak seasons, open and closings as needed - Required
• Familiarity with ponds, aquariums, aquatic plants or fish - a plus!

Pay

Salary: $17 - $21/hour

Benefits

• 401k and company match
• Dental Insurance
• Medical Insurance
• Vision Insurance
• Employee company discount
• Full Comprehensive Benefits and PTO Package
• High-growth and promotion opportunities!