RETAIL STORE ASSISTANT MANAGER

About the role

The Assistant Store Manager at Title Nine is second in command and the assistant coach. Reporting to the Store Manager, this position involves assisting with all aspects of running the team and store, including providing excellent customer service and product sales, supervising, training, and mentoring, running the store on the manager’s day off, providing problem resolution for customers, and working with the Store Manager on store branding and sales events.

Responsibilities

• Help in the onboarding and coaching on new team members
• Be a brand ambassador and share your passion for Title Nine with customers in a meaningful way
• Consistently role model exceptional service for the team
• Support the team through problem-solving customer or sales issues
• Actively promote the brand, both in the store and in the community, to build a customer base and increase store traffic
• Ensure quality of service
• Work with the Store Manager on staffing schedules and review budgets and sales results

Requirements

• 2+ years of retail sales and customer service experience
• Passion for our product, sports, fitness, and our brand
• Demonstrated ability to provide exceptional internal and external service
• Exceptional interpersonal and communication skills
• Diplomacy and CAN-DO attitude
• Detail-oriented and organized

Qualifications

• Pass a criminal background check

Skills

Must be able to work weekends.

Benefits

• Paid Sick Time
• Free and heavily discounted Title Nine products, and pro deals!
• Retirement plan with employer match
• Discounted gym membership

About Us

At Title Nine, we are everyday athletes and fitness fanatics passionate about our brands and the impact that sports and the pursuit of fitness have on our lives and our customers. We are a privately-held, omni-channel retailer that sells women's athletic apparel and sportswear. We have 14 retail stores but the bulk of our business is transacted online. Come join the team!