Retail Store Area Team Leader (Assistant Team Leader)
Ocean State Job Lot · Portsmouth, NH · 3 wk ago
On-siteBusiness Development$24–$26/hrFull-time
Hourly pay range: $24–$26/hour; overtime at $36.00–$39.00/hour.
Benefits
- Competitive salary based on experience
- Profit participation
- Comprehensive benefits package
- Generous PTO
- Health & wellness programs
- Advancement opportunities
Responsibilities
- Support Company programs to maximize revenue and achieve store goals
- Ensure smooth store operations in the absence of the Store Team Leader
- Reconcile daily funds according to store closing procedures
- Lead and support an efficient freight flow process, maintain a well-organized backroom, and achieve a 24-hour freight turnaround
- Leverage technology to maximize scheduling effectiveness for freight management
- Partner with the Store Team Leader to maintain optimal store inventory levels
- Ensure proper merchandising and product placement
- Lead and support timely and accurate placement of products on the sales floor, ensuring compliance with Company merchandising standards
- Collaborate with the Store Team Leader to develop and implement effective merchandising strategies that drive sales and optimize inventory turnover
- Monitor, lead, and assist with freight flow, ensuring products are received, processed, and stocked efficiently
- Coordinate the receiving team to ensure accurate receipt and inspection of merchandise
- Identify and address product shortages or overstocks
- Support the recruitment, training, and development of store associates
- Identify and nurture high-potential associates, preparing them for future growth
- Foster a stable, knowledgeable team environment where associates feel valued and empowered
- Ensure the store exceeds company standards for merchandising, cleanliness, and overall presentation
- Lead by example, ensuring all operations, merchandising, and visual aspects of your area comply with company policies and programs
- Cultivate positive and productive working relationships with store leadership, associates, and field management
- Monitor and maintain exceptional customer service, exceeding company and customer expectations
- Maintain store cleanliness and visual standards
- Support HCM processes, including associate data and timekeeping, benefits, and learning management system (LMS) operations
- Maintain Oracle systems to manage store-related expenses
- Review Domo Store Spotlight technology to ensure productivity goals are met and opportunities are addressed
- Use Thinktime daily to ensure maximum efficiency for all store-related communications
- Utilize mobile devices to manage technology support and operational expectations of the store
Requirements
- 4+ years of previous retail management experience, or an equivalent combination of education and experience
- Proficient in Google platform (e.g., Sites, Slides, Drive, Docs, Sheets)
- Preferred experience with HCM and Business Intelligence tools
Work Environment
Work primarily in a climate-controlled environment with minimal safety/health hazard potential. Long periods of remaining stationary, moving, and positioning oneself to complete assigned tasks are required throughout the shift. Conditions vary by store location and include sales areas, stockrooms/receiving areas, and separate operations/office areas, which may differ in temperature, dust levels, and accessibility. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Travel on an as-needed basis.