Retail Staff Member - Saratoga Springs

Responsibilities

• Educating our customers on the history of Tree House, our philosophy, and our beer
• Can packing, can sales, and checkout operation
• Speedy and accurate draft pours with great care for the product
• Flavor profile assessment and guiding customers through their decision-making process
• Assuring clean facilities / Keg line cleaning weekly
• Organizing and assisting with merchandise inventory including log record keeping
• Tirelessly maintaining the friendly and welcoming atmosphere at Tree House
• Many other retail related tasks as needed

Requirements

• Relevant experience in a fast-paced retail environment
• Refined and educated beer palate
• Impeccable communication and customer service skills
• Bartending Experience with TIPS certification strongly preferred
• Able to push, pull, bend, and lift up to 50lbs consistently and be on your feet standing/walking for the majority of your shift
• Self-motivated and able to work autonomously, with a focused and hardworking attitude
• A quick learner who is able to work with minimal or no supervision
• Able to multitask and work coolly and professionally in time sensitive situations
• Not afraid to speak your mind and share ideas
• Able to troubleshoot issues and/or pivot plans quickly in order to coordinate corrective actions needed
• Demonstrated meticulous attention to detail in processing payments
• Understanding and knowledge of the needs of artisan product consumers / broad craft beer knowledge & passion
• Desire to learn about the history of Tree House, our vision, and our beer; longstanding knowledge of Tree House's history and beer archive is a plus
• Flexible schedule and a willingness to work nights and weekends as needed to ensure coverage and that retail needs are met

Qualifications

• Ability to multitask and work coolly and professionally in time sensitive situations
• Desire to learn about the history of Tree House, our vision, and our beer; longstanding knowledge of Tree House's history and beer archive is a plus

Skills

• Customer service skills
• Communication skills
• Knowledge of beer and brewing
• Ability to multitask and work under pressure
• Attention to detail

Benefits and Perks

• Wellness reimbursement
• EAP (Employee Assistance Program)
• Birthday Paid Day Off
• 56 hours of sick time per year at an accrued rate of 1 hour for every 30 hours worked
• 401k with company match, 100% vested starting at enrollment
• Paid volunteer hours
• Pet Insurance available at discounted group rate
• Complimentary nutrition consultations
• Annual Employee Benefit Card: preloaded $500 credit for Beer, Merch or other products
• Discount of 50% on all products for personal use
• 3 free drafts and 2 free crew cans per shift
• 3 free drafts per guest for your immediate family when visiting
• 2 items per year embroidery benefit

Pay

• $20/hour + tips

Schedule

• Flexible schedule
• Nights and weekends as needed