Retail Specialist (Lancaster)

Join the nation’s fastest-growing soccer retail team! Soccer Post is the country’s largest community-focused soccer specialty retailer — and we’re expanding nationwide. We’re on the hunt for energetic, customer-focused team members who are passionate about the game and excited to deliver an exceptional in-store experience. Whether you’ve played, coached, or simply love the sport, we want to meet you!

Responsibilities

• Deliver friendly, knowledgeable service that reflects Soccer Post’s core values
• Greet and engage every customer who walks through our doors
• Understand customer needs and recommend the best products for their game
• Showcase and explain merchandise with confidence
• Assist with purchases, returns, exchanges, and special orders
• Maintain clean and organized sales floor, fitting rooms, and stock areas
• Help receive shipments, stock inventory, and track low-inventory items
• Support team inventory and other store operations
• Handle phone inquiries professionally
• Jump in wherever needed to keep the store running smoothly

Requirements

• High school diploma or equivalent (preferred)
• Retail experience (preferred), customer service mindset (required!)
• Soccer background — player, coach, or fan (a big plus!)
• Excellent communication and active listening skills
• Strong sales instincts and the ability to anticipate customer needs
• Willingness to learn product knowledge and POS systems
• Reliability, professionalism, and a positive team-player attitude
• Bilingual Spanish/English preferred

Physical Requirements

• Ability to thrive in a busy environment and assist multiple customers at once
• Comfortable standing and walking for long periods
• Ability to lift up to 40 lbs when needed

Weekend availability required.

Benefits

• 401(k)
• Employee discount
• Flexible schedule

Work Location: In person